Recent content by Neal olson

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    Security system

    No, the thief always just left it after a half block, found it quickly with the app. I used to lock it up for the first six months, but have enough confidence in the e-lock that I havent locked it for several years. Never saw the offenders, so never got the police involved.
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    Security system

    While I do have a secure place to store it at home and work, but all my other trips around town, I just use the electronic lock. Most of my trips involve running errands after work and on weekends (this is when the bike got taken both times), but I'll go downtown for the afternoon sometimes...
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    Security system

    I've had my st2 "stolen" twice over the four years I've owned it. Always find it quickly, and relish the thought of the thief attracting a lot of attention on a busy Chicago street. I can't remember what triggers it, but I do know that it works well.
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    Replacing button ring

    Hi All, Was able to talk to Michael today from Stromer support (very helpful). He explained that its attached to the omni unit. So just remove the omni unit and gently pull it away from the bike, there are 4 small screws that need to be removed to expose the electrical connectors, and the...
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    Replacing button ring

    Thanks Ravi! Unfortunately, the connector goes inside the down tube towards the front headlight, so I can't see/access where it plugs in. Is there a trick to accessing it?
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    Replacing button ring

    Hi All, I've owned my Stromer St2 for 4 years now, and continue to LOVE IT! Recently, I've been having a problem with the + button on the button ring, so I ordered a new part. This also happened once before, but the bike was under warranty and was replaced by the local shop. This time...
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    ST2 Not communicating with the network

    Having the same issue here in Chicago. Mine hasn't connected to the network since around January 5th. Sent an email to Joel on Thursday, but haven't heard back yet.
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    Changing rear cassette on st2

    Thank you both for your help! After checking the chain, it was fine. After pulling the cassette, the 11T gear was cracked. As suggested by Streumer, I just replaced that ring, and am back on the road again.
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    Changing rear cassette on st2

    Thank you for the advice. I will have the chain checked.
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    Changing rear cassette on st2

    Hi, My favorite rear cassette gear (the smallest ring) is now skipping, which makes sense because I'm on that ring 97% of the time. I read somewhere that the "Shimano Deore Xt 10 Speed Cassette" is the proper part to use, but cant find an official Stromer recommendation on the correct part...