Can I ask your Order #? Just wondering where in the queue you are (and where I might be). I know that there's not a direct correlation as I'm assuming that some bike models (and parts) may take longer to put together/prep/ship given my own experience with the asian supply chain.
Still - eager to understand how this delivery schedule plays out.
Purchasing online is not always a bad thing, I purchased my bike through another company out of canada. I paid via paypal on 7/31 and I received my bike on 8/6. This included a 2 day hold by customs for an inspection. I called them because I was missing my LCD on 8/7 and they had it to me by 8/9. Plus, I was able to negotiate a discount directly with the manufacturer.
Good for you. I don't think sellers deserve our $$ if they can't stick to their promises. I understand that there can be unanticipated delays, but why can't they want to take funds until they have product ready to ship?
I'm glad that you have a good attitude. Lots of great bikes in Seattle to try! Have fun, and we look forward to your good news!
But they don't have the Bafang Ultra and a puny battery for close to $4000. I bought a bike from Roshan and it arrived 1 week after placing the order. He's a stand up guy who runs a very difficult business.
Hmm, this is a bit disconcerting. In my thread 'Lifecycle of a Biktrix Juggernaut' Roshan commented this past Saturday - "Shipping them in the order they were received. By the end of next week we'll have all bikes out!"
That doesn't jive with the 'end of the month' timeline you were given. Also, I emailed Roshan basically a week ago to confirm that I would be receiving the fenders/rear rack as part of my package, as I noticed on the Biktrix site that fenders/rack are not free anymore and they're charging for them now. They were listed as included for free when I purchased back in July. I still have not received a response after two follow-ups.
I'm familiar with the issues Roshan is likely facing on a daily basis, but I would be lying if I said I weren't growing increasingly dissatisfied, and uncomfortable with the delays, and sudden lack of communication.