I purchased a $615 Ancheer electric mountain bike and it lasted less than an hour before the rear motor wheel popped and went flat. So, I follow e-bike guides to removing the screws and such and get to the part where I am supposed to remove the motor cable. Every single video (I watched over a dozen) told me to just unclick the motor cable, just detach it, no problem. Turns out the Ancheer doesn't have one, or I am blind. The motor cable seems to flow through the wheel itself inside of a metal tube and I cannot find any part of the cable lead that actually ends up at a junction. There is nowhere to detach the cable to actually remove the wheel. Worse, it looks like the inner tube actually adheres to the metal rims. I am unable to use any levers to remove the tire even partially. I have asked the company for aide but have received none so far. I have no clue what to do at this point. The only thing I can think of is that the cable removes itself inside the enclosure battery hub area where all the cables lead to, but I am told opening this voids the warranty. Odds are good I am just going to demand a refund. Help is immensely appreciated.