Just wondering if anyone has had problems with their customer support? I broke my RCS red suspension lock back in January. Unfortunately you cant find those in LBS. I contacted them to see if they can send me the part. The customer support guy told me that he didn't have one but he will keep an eye on around the shop and if he finds one he will send it to me. This was requested back in January and now is September and i have not heard anything from them. I did try to follow up with them couple times last february and got the same answer so i just gave up.