In compensation for receiving a damaged Cheetah frame , in transit maybe , followed by a battery compartment wiring failure / break , i was promised a couple of pannier bags and a touch up pen . I repaired the wiring fault by re soldering battery connection ,partially un buckled the damaged frame ( paint flaking off )with care and have been waiting several months now for my promised panniers which are valued at £50 for the two , as i recently bought 2 Cheetahs . What is really annoying is that when i e mail Dillenger there is absolutely no reply to my several mails asking whats happening . Like they dont want to know or keep their promise .So whichever of you Dillenger staff who look at this forum Maybe "Roger "who has gone very quiet or left the company , can you please look into this case with some urgency . ? At least let me know what the score is . Are you intending sending me two pannier bags or was this just a fob off to keep me quiet for a while ? If you have a complaints book i would like to write a few words in it ?