Click feel and sound after free wheeling

Hi, I have a new Giant Entour E+1 (2019) which I am very happy with. I have become aware of a click sensation (felt through the peddle, a bit like changing gear) after free wheeling and then starting to peddle again. Is this normal?


Well-Known Member
I think it's the ratchet / pawl engaging. You'll notice that when you backpedal the chainwheel doesn't turn like on a normal bike - I guess the same thing happens when freewheeling , so there is a fraction of a crank rotation before those pawls engage ( 1/24 th of a rotation on the pwx , not sure which motor you have) . I only notice it on road rides - it's VERY subtle
Thanks. Yes it is very subtle. I was just worried that I only noticed it on my last two rides (on roads). Maybe it was there before but I was getting used to everything else. I will keep an eye on things and see if it changes. Thanks again PDoz.

I also have this inconvenience on my GIANT Explore E1 GTS.

I ride a lot of bikes with my young son, I spend a lot of time in slow motion. This little click when you start pedalling again is relatively unpleasant.

The funny thing is that it appeared after about 100 miles. Before the pedaling was perfectly smooth. Also, this even happens with the engine completely shut down.

It would be interesting to know if all Syncdrive engines have this feature. Any testimonies? :)

Thank you,
I have a 2019 GIANT Explore E1 and a 2018 Road E1.

The Explore has less than 100 mile and the click was there more or less from new. I notice it a lot more when going very slow unpowered.
I don't notice it riding the Road E1 but its the pro motor and has less play in the one way by design (twice the pawls and finer cogs).
Thanks, I didn't know this technique, but I'll try to pass all my rays to the wd40, it doesn't cost anything ;)

Okay, I'm reassured. My dealer not being a trader (if I had known before I would have bought it elsewhere...) refused that I try another bike of the brand so that I could form an opinion. As I had no experience in electric bicycles, it was impossible for me to know if this was normal... Your experience on both Giant engines is precious to me, thanks!
So I'm going to do nothing, and wait to see what happens over the miles.