Known Issues & Problems with Dillenger Products + Help, Solutions & Fixes

#1
No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric kits from Dillenger as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.
 

WilliamT

Active Member
#2
I have 2 Dillenger 36v 13.6aH kits from them. The first street legal kit is version 4.0 and the second kit is version 5.0 with the new C965 Display. I prefer the older KT3 display on the version 4.0 kit because its larger and provides more information.

My experiences with the kit has been pretty good overall.

I've was be able to use v4.0 extension cables with my v5.0 kit so they seem compatible.

With the version 5.0 kit, the battery life is good but I don't think the readout is accurate. It has 5 bars and by the time you reach 3 bars, the battery seems to drain a lot faster. Now when we reach 3 bars, we just assume it down to about 20%. Would be nice to have actual numbers instead of just bars.

We haven't tried it in the rain so I'm not sure how weather proof it is. The PAS sensor picks up very quickly on both kits. I see 12 magnets on it.
It should be fine in the rain. The KT3 display is the same as the one on my RadWagon and that has gone through very heavy rains.

The first bike got it's KT3 display destroyed from an accident. I was able to order one quickly and replace it without any problems so parts are easy to order.

On the second kit, assist levels go from 1-9. I would say around level 4 with the bike on the highest gears, I get around 18 mph pretty easily with little effort. The cap is 24.5 mph.

One thing to watch out for is that the main cables connecting the motor need to be pushed in securely to the point that both arrows from each cable end almost touch. If you don't do this, you'll get an error code.

Would be nice if they threw in a torque arm in the package since its a front hub kit.
 
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