I looked at my battery today and how it sits in the frame . I think I am going to try and make my on thin gasket that I can affix to the bottom of the battery in some way. A short term solution might be to put some tape over the over the parts where the battery meets the frame. I know it's jakey but you might be able to enjoy your bike more in you particular climate.I have a Full-e sx pro for less than two weeks now. I live in northern BC and it's wet here. Washed the bike twice and am now getting exact same problem as described above. Bike turns on by itself, turn it off and it fires up right away again. Same behavior with control unit disconnected so I think its either the display or the battery. I know I'm no bike engineer but IMHO if the contacts were in the top of the battery compartment rather than the bottom it would go a long ways towards keeping water issues at bay. Living in a rain forest I'm losing confidence in this bikes ability to hold up to the conditions.....Hopefully the fix is a real fix and not just a replacement of the same parts. Other than that I love the bike, Rides great!
Leave it out in the sunshine for a while; a few hours maybe.Just FWIW, I have a 6 month old Giant Full-E Pro 1 which has been trouble free (and frankly awesome) until I gave it a particularly thorough wash over the weekend, now I also have the issue where the bike turns on as soon as the battery is mounted, I can turn it off with the control pad but then can't turn it back on without removing/replacing the battery. At this stage I'm just going to leave it for a few days to see if it dries out on it's own as others have mentioned in this thread. If I knew where exactly the water had ingressed I could ty something like CRC to force it out I suppose..
Let me repeat this for EVERYONE, as I tell all my customers, DO NOT WASH YOUR E-BIKE (or Bike) with a hose. You are asking for trouble.OK, now it happened to me too. I recently washed my muddy Giant Full-E SX O with a hose. Now when I put the battery on the frame. the dash lights up and it will restart every time I try to shut it down. I tried contact cleaner, a hair dryer and grease on the switch connecter plug and usb Sat overnite and only lost a few percent but one day later same results !? Is there a reset somewhere on the control panel ? Love the bike, Lee NY
You can do a lot with a damp sponge.This is concerning that an ebike cannot be washed. Any bike can be cleaned but it has to be done correctly here is some basic tips in no particular order:
- remove battery
- remove display if possible (cover display / touchpad if not removable)
- never use a pressure washer
- use a hose with a nozzle that allows you to spray a mist type output
- never force water in the hubs, display area or drive unit area
- always read the bike manufactures directions / manuals before to see if they permit washing the bike this way. If unsure contact them and ask to be sure.
- It's my opinion that if you can't wash your ebike on occasion then what does this mean when riding the bike in the rain? Winter? etc..... A high quality properly built ebike can handle this. If any manufacturer told me outright not to wash their bikes with a light mist off a hose I would dump the brand immediately as that would speak volumes to the quality of the product.
We suggest a bucket of water, sponge or cloth and soap and wash the bike. Apply an ebike safe degreaser when necessary before getting wet if required (follow directions) that way then spray lightly afterwards to rinse off soap.
Once completed re-lube the bike.
I have the exact same symptoms with my Giant Road E+1 Pro, also after a thorough wash (no hose or pressure washer used) and now my assist is cutting out at 11mph I have tried disconnecting the barrel connector from the switch to the display and letting it dry thoroughly but to no avail I suspect it might be the switch, after the new year I will be getting it checked out at my LBS! I had a problem earlier this year after being caught in a downpour, my display kept powering up on its own but it cleared by itself after a few days in the dry!Just FWIW, I have a 6 month old Giant Full-E Pro 1 which has been trouble free (and frankly awesome) until I gave it a particularly thorough wash over the weekend, now I also have the issue where the bike turns on as soon as the battery is mounted, I can turn it off with the control pad but then can't turn it back on without removing/replacing the battery. At this stage I'm just going to leave it for a few days to see if it dries out on it's own as others have mentioned in this thread. If I knew where exactly the water had ingressed I could ty something like CRC to force it out I suppose..