My new bike came today and I wanted to post a follow up from my previous thread. As I was critical of their customer service and support, I feel it is necessary to give credit too. I received an email last night that my bike was being shipped, it arrived today. One day shipping. Upon opening the box I was surprised that the rear fender and rack were installed as well as the handlebars. So only the wheel and front fender needed to be installed. The front fender stays were both for one side so I called and they immediately processed the correct ones. I would have to say that those threads claiming an XL is good for even smaller than 6 feet I feel was not correct. Im glad I switched to a large (I'm 6 feet). The bike looks great. I will give my review once I do a test ride. So kudos to Juiced, after the initial issues with customer service so far everything is good.