Cord, You keeping this updated is definitely going to help some of us others out there with the Ultra out when and if we ever have this issue. Thank you for sharing your experience and what you are doing and going through so we know what to look for in the future. Awesome stuff. I give huge props to Biktrix. I say this alot. A measure of a companies Customer Service is often gauged by how they handle issues like this and Roshan has been fantastic from what I can tell with helping you with your issue here. Kudos Roshan.