So all the problems you described were on bikes you no longer own? Because if these problems are on your current bikes, I would say it is definitely horrible!I chose OK but that is on my current 2 , the originals wouldn't make the bottom they were so bad.
I am waiting on a motor, front suspension(leaks air wont hold pressure) and rear rack/fender for mine(welds broke) left me stranded a few times. The rear brake went completely (leaked). The lights and city kit have been a PIA rubbing/loose both bike. Wires in the battery box that messed up the door/lock. Wife's bike, about 3 times now and once was the last time used, just has no power maybe 10 mph is Power , disconnect/reconnect the LCD and move the wires around by the motor and turn back on seem to work. Brakes are noisy both bikes. When the chain gets slightly dirty seems like the both bikes become jerky w/interaction of torque sensor(that is how it feels at least) , have to keep the chains cleaner than i would like cuz takes too much time. On all of my Stromers the elastic thingys that are by the motor disentigrate, rip , move, need replacing. The noisy hot chargers that will deplete you battery if you leave connected (only the originals??not sure)Spokes make noise
Originals were sport(8peed w/LED panel ) only version available at the time. Wife's 1st was a little later had the LCD and upgraded bb7s, still a sport, Elite wasn't out or available at the time
CurrentST1 platinum w/front suspension
Sill love to go and ride!!! my bike shop has been the hero more than once
I dont count flats. I think I have 3500-4500 miles on my bike the display has reset completely on its own a coupe times not sure of true mileage
What a well balanced and insightful comment. And I suspect there is some dumping going on... I purchased mine when a dealer bought out another dealer and dumped the inventory of 7 ignored Stromers in the warehouse...While I was looking for the ST1's I bought, I had a nationwide search on craigslist with an app on my iPad, and I noticed a couple of things...
There seem to be an unusual number of non functional Stromers in the San Francisco area, 1st & 2nd gen only.
Here's a WAG (wild ass guess) SF is a very bicycle centric area, and there are several fairly high volume rental businesses. SF has some hub motor killing hills. The early Stromers didn't have a thermal shut off for the hub motors, the warning light unfortunatley indicated that your motor is now toast. I think the large number of Stromer rentals and a large number of these bikes climbing motor killing hills has led to a grouping of Stromers with dead motors, etc. One ad had 3 dead Stromers for sale.
My favorite ad was a guy I tried to talk to... he had a Sport for sale, dead motor, and I couldn't figure out if he had a battery in the bike, even after a couple of emails. One of my emails: "Does the bike have a battery?" was met with "You will never own a Stromer, these are fine bicycles."
I thought the elusive answers I kept getting were curious, and I suspect these are bikes Stromer replaced and someone got ahold of them and are trying to resell them.
Back on subject, though, only problem I've had is I hit a big bump once and evidently moved the battery enough to keep the contacts apart. I opened the battery door, reseated the battery, and I was good to go.
I used to work at a bike shop in college, and assembled a thousand bikes, good quality expensive bikes and the throw away quality bikes for the big chains, they gave up trying to get their stock guys to assemble their bikes, and had us come when they got a shipment and assemble their bikes for them, and I can say Stromers are very well built, and the parts are of decent quality, if I were to guess, they are likely hand assembled, and the frames are expensive as heck to build, and this is reflected in the price, I think they're great bikes, but they're still subject to the laws of physics, thermodynamics, etc, expecting perfection is somewhat naive, if you talk to a Porsche owner, they typically know the service guy's first name at the Porsche dealership because they're there so much. I think Stromers are a heck of a lot more trouble free than a Porsche, but the same concept applies, they're machines, and no machine is perfect.
Hi, I was wondering how your battery is holding up, since it is about 3 years old.. That is the only disappointment in my bike (same year and model as yours); it lost around 15% range after a year.I have a 2012 Stromer Elite, purchased July 2012. I use it as a commuter bike (27 miles round trip, small hills each way, combination of streets and trails), only fair weather, temps above 30 degrees. Has held up well for most part for the 2 1/2 years I've had it. Motor went bad after a year/1,000 miles, was covered by warranty, then the LCD dashboard went after approx 1,300 miles and was also covered by warranty. Not sure how many miles now due to the motor & LCD replacements, but over 2,000 at least. Other than all of that, the Stromer is a nice ride, nice to have for hills during my commute. Bike gets a lot of compliments when I'm on the road.
I don't use the power on demand feature, which I understand Stromer has completely done away with for current models. I typically use the lowest power assist mode so I can still get a decent workout, and use my gears to assist for hills.
From reading other posts here, it's good to know that I'm not the only one with loud brakes. Mentioned this to the bike mechanic when I took it in for annual maintenance, and seemed they couldn't do anything about it.
Yesterday, after I went for my first ride after two months of wintry weather, I found a broken spoke on the rear wheel, so taking it in tomorrow for repair.
When dealing with computerized parts I'm guessing something is always bound to go bad, but I'm curious how other e-bikes with similar make-up (thinking of Specialized, IZIP, etc with the battery in the downtube) fare.