Unfortunately, this is rather normal for many if not most manufactured bicycles. Bikes will often be spec'd with parts that are OEM-only and are not even sold as aftermarket replacements.how is it as a buyer of a $5,000 bike from Trek that they cannot get OEM replacement parts? Is this to be expected moving forward?
It has been this way for as long as I have been working on bicycles (40 years). Most especially for components like saddles and grips, but sometimes things like rims or wheels and tires, and accessories like fenders and racks.So then, when you purchase one of the bikes, it's a one of a kind, never to be able to get replacement parts to maintain it in it's original OEM condition?
Were you able to find a place to buy this online or did you need to order it through your LBS? Thanks!Needless to say, I pushed the envelope and John Cannon from Trek found the exact replacement (after a lot of complaining on my part).
Alex Volar Alloy 27.5” 32h (DC32) is the wheel, SKU isW567175.