Voltbike customer support

tork-o-la

New Member
Ordered a white Mariner on June 17. Inquired by e-mail 4 days later. Was told to please have patience, really busy, orders are shipped after 7 working days.

Sent an e-mail to Bianca 13 working days later (July 4), did not get an answer so i called her. She was unable to give me a shipping date... so i asked if i was to wait days, weeks or months.

Her answer was days...

16 full working days wait today... My summer holidays are almost gone and i,m pissed !!!

It takes 6 to 8 days for delivery alone and for all i know, my bike could still be in China.

Patiently... i,m just about ready to cancel the order.
 

tork-o-la

New Member
I,ve just cancelled my Voltbike Mariner order after waiting 18 working days.

Voltbike not being able to give me a shipping date was the kicker.
 

erider_61

Active Member
I,ve just cancelled my Voltbike Mariner order after waiting 18 working days.

Voltbike not being able to give me a shipping date was the kicker.
I too am having a similar experience with the Voltbike Bravo I ordered July 28. The promised 6-8 day shipping time went to 10-14 working days. Today is day 15. Not impressed at all. Go ing to cancel my order if it is not shipped this week.