Why buying a Stromer?

bluecat

Well-Known Member
At the meeting of the Maserati Quattroporte owners club. A guy stumbled in and shout: I've an italian car too! "My Fiat Multipla costs only a quarter, has only the half fuel consumption - and finds easier a parking lot in the city." The audience agree, the statement is fully correct. Nevertheless, he missed the point. There is something beyond all facts and figures and regardless of the price: The spirit of driving.


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Ebiker01

Active Member
Yes Bluecat, totally agree but i would want to know 1000% that it is absolutely reliable .

The emotion of driving and the adrenaline...

Q- How is it that yours and other folks St5’s, St2s’s are reliable and others are not ??

I just cruised at 30mph for 15miles in you know which one...the Stromer motor is custom made , extremely finicky to adjust/open/fix.

I would engage the CORSA mode on a 458spider and smoke that Multipla or Fiat 500.
Enjoy your toys 👌
 

Ravi Kempaiah

Well-Known Member
There are very very few E-bikes on the market that have over 40,000 miles on them.
Someone I know, Rolf Menzi has over 45,000 miles (73737 kms) on his ST2. Still on the original motor and almost ~19-20mph avg speed over those 45 thousand miles.
This is a testament to the durability and performance of DD-hub motors.

I am sharing this because very often forums like this get crowded by dealer promotions or complaints from customers. whereas, positive stories go unnoticed.

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Zagdig

New Member
That is indeed impressive. My measly 20,000 kms makes me seem very inadequate in comparison. But its always good to have goals! Thanks for sharing!!
 

Johnny

Active Member
At the meeting of the Maserati Quattroporte owners club. A guy stumbled in and shout: I've an italian car too! "My Fiat Multipla costs only a quarter, has only the half fuel consumption - and finds easier a parking lot in the city." The audience agree, the statement is fully correct. Nevertheless, he missed the point. There is something beyond all facts and figures and regardless of the price: The spirit of driving.


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Back in the day German car brands, especially BMW, were talking so much about spirit of driving and the drivers of the brand new BMW's would agree. During late 2000's, early 2010's you could find so many of these BMW's in second hand for very cheap. It turns out there is nothing spirited about losing your engine in the middle of a trip or spending 2-4K a year and a significant time in the shop just to keep the car running each year. That was the reason why Nissan created Infiniti G series, the driving pleasure was very close to Bmw yet it was much more reliable.

I was interested in Stromer but honestly I am seeing too many complaints. You seem to have problems even in diagnosing the problems(even the first shop I wanted a test ride of an st1 admitted that their st1 is not working and they didn't know how to fix it). Yes problems happen but for a bicycle this expensive they should be addressed promptly yet the buyer experiences I have seen don't reflect this.

I also see that sometimes you are putting the blame on the owners. Don't do that , it is hurting your brand. Instead improve your reliability. This is after all a Bicycle not a car! The design is vastly simple compared to a car so it is doable.

Focus on your relationship with REI because it has a huge network. LBS's simply don't cut it for an expensive and hard to service bicycle like this. Many people will move so can not be tied to a LBS during the lifetime of this bicycle. It is not fun to pay 6-10K on a bicycle then having to pay $500-1000 on service because you purchased the bicycle from another place then moved. Since you like car analogies here is one. When you buy a BMW, during the warranty period you can get that work done from any dealer you like it will not cost you extra. A place like REI can give you that flexibility.

I hope you understand that I am not trying to bash Stromer. I think you have great potential but right now you are marketing more than improving your product and service. You can not keep on this we are an "exotic" ebike brand marketing.
 
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opimax

Well-Known Member
I had the 2nd g35 coupe I the DC area in 2002 Dec, i did not do well with it either. Many people had great Infinitis and Stromers, I have not. Worse was the way I was treated by the support after having poorly working vehicles.
 

bluecat

Well-Known Member
I hope you understand that I am not trying to bash Stromer. I think you have great potential but right now you are marketing more than improving your product and service.
Thank you for raising this. It gives me the opportunity to show what's new since 2013.

Before 2014, the ST1 was the best buy, as there was nothing better on the market. But Stromer was fully aware about the many issues with the ST1. Ordinary e-bike companies do just e bike assembling; they walk through the suppliers stockroom and pick what might fit. Stromer does developing e-bike components at their own or together with the supplier. The outcome is the proof, why buying a Stromer is worth. Let's compare the former ST1 with the contemporary models:

  • 26" wheels --> 27½" wheels and appropriate frame design
  • 36V system --> 48V system with better efficiency
  • Around 30 NM torque --> up to 48 NM torque for easier riding
  • Mechanical brake --> additional motor brake for gaining energy and saveing brake pads
  • Standard rear light --> brake light
  • Standard front light --> up to full beam light
  • Mechanical lock --> electronic anti-theft lock
  • Motor electronics in the motor housing --> all electronics in the bike frame, no overheating risk
  • Update only at the bike shop --> update over the air

Furthermore, there are several features which did not even exist in a more primitive way on the ST1. If I tell what's the same between the old ST1 and the nes ST1, which is now on sale, the list ist very short:

  • The model name: ST1
  • The brand name: Stromer