Recent content by Addmotor

  1. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi Carl, we are glad that you have solved the problem from support team.If you have any questions,please feel free to contact support@addmotor.com Thanks.
  2. Addmotor

    Help needed assembling the handlebar on AddMotor M60 Ebike

    Hi Fattirebanana, Sorry for replying late. Yes,it 's little difficulty in assembling the M-60 electric bike than other ebikes. What Nova said is right.M-60 electric bike handlebar needs to attach the stem vertically to the fork's steerer tube,then tighten and secure stem.Tighten positioning...
  3. Addmotor

    No Bafang used by mainstream bike manufactures.

    Hi Timpo, We can't agree with your perception.Every new brand bike begins to mature.Bafang choose lower competitive price with high quality to open the market attracts more consumers, the price is affordable and easy acceptable for most riders. Bafang does the research seriously and keeps...
  4. Addmotor

    Buying an e-bike on-line: some considerations for decision making

    Sorry Mr.Coffee,As before the possible lack of communication experience,we focus on more experience of attention and innovation in bikes.We have been becoming a leader in the manufacture of high quality electric bikes at competitive prices. We are well positioned to face all of the upcoming...
  5. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Thanks for your suggestion. We have customer service support team in different language,for example,German,Spanish,English customer service. But they are online in different time. We will try our best to related customer service to the customers from different country. Hope we can do customer...
  6. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi Delta, We couldn't find your order record according to your name. We have directly sales Addmotor E-bike,and have many dealers,but we never heard this complain from them. If you did purchased Addmotor bike and have any questions,please offer your order info.including the evidence to our...
  7. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    It's malicious comments left by competitors. We are trustworthy manufacturer and high quality of products. Addmotor designs and produces high quality and low budget ebikes,which leads to disatisfied with other competitors. Addmotor company take charge of the bike after-sales and will help buyer...
  8. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi RIck_Jo, Thanks for your message. We are sorry to tell you and we don't know FUJIANG VEHICLE. We have a similar bike frame as EZbike's. Although we are from China,there will be difference to each other. Because Addmotor company has his own factory and assembles some bike accessories from...
  9. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi RIck_Jo, Addmotor is a trustworthy manufacturer of products good quality. Addmotor HitHot H2 fat tire e bike with special design and provides good technical support. Addmotor's bikes have some differences in personality and function to the EZbike. It's a pity that we can not help you to...
  10. Addmotor

    AddMotor's phony warranty - learn from my mistake

    The customer did not only change the tires, he exchanged the whole rim and for this we cannot guarantee warranty in case something gets damaged during this process.
  11. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi Yamanote, The motor is not the problem in the most cases. It is more likely that there is a lose wire, or a problem with the controller or battery. Have you already contacted our customer service for help?
  12. Addmotor

    AddMotor's phony warranty - learn from my mistake

    Thank you for your post @David Unruh. Addmotor guarrantees a steady certain quality when our bikes leave the factory and arrive at the customers place. Of course we take responsibility for quality issues within one year. Exceptions are when the cause of the damage origins from alternation of the...
  13. Addmotor

    Upgrades, Tuning and Modifications

    This threat should give space for talks all around tuning and upgrades on #Addmotor bikes. We recently had a customer who customized the bike he purchased from #Addmotor. I will send his pictures here. He added a 1000W mid-drive motor and changed the tires.
  14. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    Hi @James Marrs , Here is Philip again. We are keeping up with your case as well as possible. As Jim mentioned above, there is the possibility that the connection at the controller could be loose. Before you change the sensor on your bike we suggest you to look this up. We are talking with the...
  15. Addmotor

    Known Issues & Problems with Addmotor Products + Help, Solutions & Fixes

    We are glad that you are doing great with your bike and hope you keep safe in traffic. Always count with the stupidity or unawareness of others.