Thanks for taking the survey! I'm the person behind it and my only agenda is to improve the ebike industry. My ebike had some issues right away and I saw a need for a reliability survey (similar to what Consumer Reports does). Therefore, I launched this survey last spring. I don't make any...
For those that are subscribed to this thread, we have just launched the Fall 2020 Ebike Reliability Survey. Please take this updated survey here:
Howdy Ebikers! After over 500 responses in the Spring 2020 Reliability Survey, we are back with an updated version for the Fall. Please take the survey below:
Just like in the Spring, the results will be posted here...
I updated the original post with the number of respondents per brand, here's the same table as well:
# of respondents
Riese & Müller
Right! I forgot about adding that in. I totaled up the responses per brand but neglected to ever post that data. And I'm at work, while the data is at home. I'll get it updated this weekend.
The only brand with less than 10 responses in the list was WattsWagon as stated in the original...
Azgul, Thank you for the interest. I'll reopen the survey again in the Fall and will post the new survey here. You can also submit your email through my website (www.ebiketestlab.com) and I will email you when the new survey launches.
Good Afternoon folks,
As promised, here is the Ebike Test Lab Survey on Customer Service:
The survey will loop you through for each ebike brand for up to three different brands. Please share this link with anyone else you know who...
It’s been a few years but IIRC, they were an odd length and no one had any in stock. I even checked online and with other bike shops. The LBS has since purchased a spoke threading machine, so they can cut and thread them to any length.
Spokes can be a big deal. When two spokes broke on the rear wheel of my Magnum, the LBS that I purchased it from didn’t have any replacements. And Magnum didn’t either! The bike was out of commission for 6 weeks. That was quite frustrating as it was peak summer time and I used it to commute...