Search results

  1. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    A thank you note? Old news? You have a great sense of humor, I’ll give you that. I suggest a stand up special on hbo. I’d pay for that. First of all, the horse isn’t dead. Rize is still around. Also, being sent the pads is news, as is my decision to not send them anymore free ad material. This...
  2. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    Lol! You’re still asking why we would NOT send them a great picture, and a slogan, on top of the tons of free advertising I already gave them? Good advertising takes talent, and it should not be free. At this point, Rize should have contacted me after all the free video ad work I’ve done for...
  3. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    So you think I should never have mentioned that they sent me free pads? I didn’t have do this. It’s a favor to them that I mention it. Like I said, why leave it a mystery? The other comment regarding fear of confrontation is interesting. Who knows what a company thinks until they actually tell...
  4. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    I received 2 pairs of tektro pads in the mail last week. Sent by rize, from local office. No note included. They were not in any kind of packaging, just tossed in, naked. I surmise either: 1) they watched my rize videos and noted how much negative publicity they were getting in comments and...
  5. Spatzi

    Anyone know why RX pro doesn’t have cruise control and the Leisure does?

    I find this baffling. Rx pro is their top of the line bike, with throttle, but it does not have cruise control like the lower priced leisure.
  6. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    Even the expensive replacement for tektro pads that the bike shop sold me (kool) were terrible. The first pads they put in on another bike (jagwire) were fine. The next pair (kool at $80 a pair) were garbage. The mechanic was also useless (Italian guy at reckless bikes on Davie street...
  7. Spatzi

    Anyone know where to get a replacement 19 ah battery for rx pro?

    My battery is fine. Just entertaining the idea of an extra one for longer trips. Hoping to find an LG like the original.
  8. Spatzi

    Anyone know where to get a replacement 19 ah battery for rx pro?

    Rize sells the 19 ah lg battery for 900 cad. There must be a cheaper source.
  9. Spatzi

    Some good news: Mark (customer service) from Rize finally fired.

    Message taken from Facebook rize Owners group. Not a happy message, but at least Mark was fired. So many complaints about this guy. I posted here many times about my phone calls with him and his outright refusal to accept responsibility for the bad tektro brake pad issue I, and many others had...
  10. Spatzi

    Leisure Step: Canada vs US specifications??

    don’t expect to hear from rize if you used email. They don’t answer. Yes, they supply Canada and US. There are two versions of leisure bike on the cad site: one has 750 watt motor, smaller battery, the other has 500 watt motor but 20 Ah battery.
  11. Spatzi

    Leisure Step: Canada vs US specifications??

    Canada doesn’t regulate bikes to 500 as you can buy rize bikes at 750 or 1000 watts. Many companies sell bikes with 1000 watt bafang motors. They get away with it because they sell them at these higher wattages with ‘off road only’ stipulations. It‘s up to you to unlock them for above 32kmh...
  12. Spatzi

    Has anyone found a bigger, better battery?

    Someone told me you need to charge the battery after every ride, regardless how much it was used. Example, battery at 60%, charge it again. Why? I never heard this one before. Can anyone verify? From what I read, lithium batteries do not need to be charged after every ride, only when they hit...
  13. Spatzi

    Known Issues & Problems with Rize Bikes Products + Help, Solutions, & Fixes

    Wow. So now they are admitting the pads are contaminated. Every person, including myself, who has contacted Rize about these noisy pads (Many on my YouTube channel as well as FB owners group) has been met with the answer “The brake noise is completely normal for our bikes. We will not cover...
  14. Spatzi

    Rize RX Pro - After a couple of weeks

    We are talking rx. It may be adjustable on other brands but not the rize rx. Op mentioned that the company changed their claim of 3-5-9 assist to 5 after he asked about it.
  15. Spatzi

    Rize RX Pro - After a couple of weeks

    No. The pas is max 5, no difference between eco and sport. You cannot change this in the display.
  16. Spatzi

    Rize RX Pro - After a couple of weeks

    hmmm. My rx is very quiet. but our leisure rear hub 500 watt, you can really hear it when it starts up , but then it gets quieter. You should make a video of the noise.
  17. Spatzi

    RX PRO 19.2 ah battery hits 100 km on one charge

    19.2 ah battery. This is around my fifth battery charge on the bike. Hit 100Km today. This is over 5 trips. 98% of riding at pas 1. Throttle used about 3 Minutes. Weight: 177 lbs. August 3- ubc heavy trails 38km, battery 65% August 5 - Stanley park trails and road 17.9 km (total 55.5) 55%...
  18. Spatzi

    Rize RX Pro - After a couple of weeks

    Agree on all points. This was my first and last Rize purchase. I wondered about the pas assist ‘3-5-9’ myself. Does nothing different between eco mode and sport mode. Not explained in the manual either. What happened to your RTG bike?
  19. Spatzi

    2020 Rize RX Range test - hill climbing at Bear Lake UT

    I also see that the % is off. The % level will drop, then after not riding for 15-20 minutes, it will recover 5-8%, but then it drops even even faster on the next ride. Currently, I show 28% battery but the voltage is 47.3 which is a large discrepancy.
  20. Spatzi

    Rize RX - First E-bike experience and review

    2. Motor - power while riding 3/5 - very LOUD, the loudest of all the bikes I’ve ridden - feel surges when trying to soft pedal - lag in shutting down when you stop peddling - plenty of torque on very steep hills - You fear NO mountain! Very loud? Surges? I would be concerned about this. I...