1000 mile RadCity review


New Member
This forum was helpful when I was picking an e-bike, so I thought I'd post my experiences for others after 1000 miles on the RadCity I bought.

I'm a heavier rider ( ~300 lbs when starting), and I use the bike on a commute of a few hilly, suburban miles to work a few times a week. Its taken 18 months to go 1000 miles due to a rainy year, winters and, at about 800 miles, a broken elbow from skidding on wet leaves that kept me off the bike for 2 months. The RadCity has been great for commuting, I can get to work in almost the same amount of time as in a car without being overly sweaty, and then I can turn the motor to a lower setting for the ride home for more exercise. I am in the best health I have been in since I was in college.

I have the shorter RadCity, but even at 6' 2", its still a good fit for both me and my wife who's almost a foot shorter. I usually ride the bike on setting 1, using 2 or 3 for busier roads to keep at 20 mph and 5 only for the bigger hills here.

I have had to have some repairs done. The pedal post rounded at one point and the pedal fell off. I had a bike shop install the replacement hub that Rad Power sent me under warranty. There's been a couple of flat tires as well as a broken spoke that I replaced myself. When the bike first arrived the gear protector was bent keeping the shifter from going past 5th gear, Rad Power sent me a replacement. Currently I can't get the bike to shift to 7th gear again, but I haven't had time to sort out why.

The most annoying thing about the bike is adjusting the brakes. There are a lot of stop signs where I live and so a lot of stop-go. I have to adjust them every few weeks and that rear one is particularly annoying because to adjust it you have to remove it completely. I need to upgrade to hydraulics, but Covid's delayed that plan. A smaller annoyance is that sometimes the hand throttle won't respond. You have to cycle the button to get it to work again. I can never be sure when its going to work, but its probably a bad habit to rely on it anyway.

The battery is starting to show signs of losing capacity, but still rarely goes lower than 4 bars out of 5. Getting a car rack for the bike was expensive, but unavoidable - a rack for such a heavy bike is going to be expensive. The medical bills for the elbow cost more than anything else anyway.

I don't regret getting the RadCity at all. I'm not the most gentle or lightest owner, and yet its had just the one significant problem. Looking forward to another 1000 miles.
Regarding the rear brake adjustment, you need to buy or make one of these (Allen wrench nub tool):

It makes a 15 minute PITA job into a 10 second simple task.

I have a lot of stop and go riding where I live also. I set the pads far enough apart that I can squeeze the brake levers just a bit to activate the regen function to slow me down without actually using the pads. I don’t think I’ll ever have to buy new pads as they almost never get used, except in the very rare emergency stop.



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Saratoga Dave

Well-Known Member
That “skidding on wet leaves” is a winner. The last time I did that I was driving a police car maybe 20 years ago and as the car and I headed into the trees I still remember thinking “this is gonna hurt!”