Got this bike less than year in Eugene OR REI. Bike is at REI Silverdale, WA under repair. Tech claims Currie, is unresponsive. I wonder why tech can't diagnose first then get parts if needed from currie. Bike will turn on but show one bar of charge on battery read out then turn itself off. For a while bike would be under PAS mode in cruise then cut off intermittent, then go back to normal. Battery charged off bike ok and shows 37volts. After reseating connectors and the usual with nice izip/currie tech control they told me to take back to REI for warranty. REI does stock and repair at Seattle flagship store just across the sound so I wonder why taking so long. question: does a service or troubleshooting manual exist that a end user can acquire? I travel and would give me great relief to have one after warranty period runs out if REI ever fixes it. Used to love this bike and the freedom, it was a stretch on a fixed income$$. I'm just frustrated.