Just clicked over 500mi. on this ebike and so far it has been flawless. I can't see any measurable chain stretch with my gauge, spokes are all good, gear shifting is quiet and quick, I do reduce pedal effort before shifting all the time which eliminates any grinding/clunking. The michelin pro-tek tires are holding up well, I only wish they were a little wider but fitting wider tires looks to be impossible unless I remove or replace the fenders with something else.. The headlight is more than adequate for my needs, I rarely ride at night but it's sufficient when I do. I did put a 2" riser on the bars for a more upright position and installed a suspension seatpost which helps a lot. I wish the forks were air instead of springs but they are adequate for my use which is mostly smooth pavement. Range is better than expected. I can go 50mi. on level terrain in "high" power mode but I don't ride fast so I'm not bucking the wind. i wish the Yamaha PW motor had more power. I get a workout riding this bike and leave it in "high" power mode all the time. The bike is silent with no rattles or creaks so it's a joy to coast. I did have a creak which was driving me mad but discovered it was the seatpost and a little dab of grease took care of it. It took me a long time to pinpoint the noise. I thought it was the motor. I paid around 2,500usd for this bike and think it was a pretty good value. I see some places have them on sale for less but I got mine from a dealer who offers free tuneups and hopefully some support if anything goes wrong with the bike.. I do like the 3 year warranty on the motor and battery. I wish there was a gear position indicator. With 20 speeds I never know what gear I'm in but I go by feel so it's no big deal, it would just be nice to know. I got the low step version and I'm happy I did. I still have to tilt the bike over to mount as I can't swing my leg over the bag I have on the rack. The high step version would be more difficult IMO. The bell should be louder but it's a nice design (doesn't look like a bell) I couldn't find a good place for a water bottle so I have a clamp on holder on the handlebar. I don't like having that weight up high and on the bars but it's the only workable solution I could find. I think the bike looks sharp and I have pride of ownership with it. I'm not sure a rock guard is needed for the motor on a trekking bike. I've never hit it on anything and probably never will but I suppose it could catch a curb sometime. I bought a bike stand so it's easy to do chain maintenance etc. I had a slight front brake pad rub and the standard method for eliminating it didn't work. I spent hours manually adjusting the pads so they don't rub but finally got it. I'm a perfectionist so any rub or noise really bugs me. I hope to keep the bike for a couple of years before I buy another ebike. This is my first ebike and although I researched quite a bit, the next bike I buy will address the shortcomings I've found with the Haibke (very few). I've lost 10 lbs. so far this summer. I wasn't overweight to start with but overall I feel like I have more energy and stamina. I credit riding this bike for the improvement in overall health. I still have an acoustic hybrid bike but it's a dust collector now. I go much further on rides with the ebike than I did with the acoustic. While I may not be working as hard on the Haibike, I'm working LONGER so probably get MORE exercise. I would recommend this bike to anyone that wants a hybrid type ebike that is more oriented for riding on hard surfaces than on dirt or gravel roads although the trekking can handle those fairly well too. I had considered buying a less expensive bike online but feared I'd be left in the cold if I had problems with it. I do read some horror stories of warranty and parts issues with Haibike but I haven't needed anything. The brakes are just outstanding. I've never had hydraulic disc brakes before and I smile every time I use them. I'm glad they are shimano and not magura as I've read of some issues with magura brakes leaking with no real fix. I had worried about this purchase being far too much money for what you get but the longer I have it, the more I see the value in top shelf components.