Yeah totally, I’ve posted a couple of times about my Juiced Bike journey and tell it like it is. My expectations about the bike when I preordered the HF1000 was that it was going to be a bit of a “science experiment“ bike. I knew the specific MAC motor was sometimes difficult to tune and expected the stock controller to grenade itself at the power levels being ran. I do use my bike to commute daily, now 7500 miles on the odometer, but 6500 of those miles are on an aftermarket controller after I tore the entire bike apart and re-wired it.Therein lies the biggest problem with these brands, their support model, and users expectations. If cars were marketed like this the manufacturer would soon be out of business.
You’re the perfect customer. Willing and able to affect your own repair. Maybe we’ll see EBike clubs form like the RC world. Get together and have repair clinics.
Someone with your skills might be happier building around your favorite bike.
I wonder what the problem rate actually is. Forums do tend to magnify issues.
I’m not dissing Juiced, but questioning the entire business model and how it addresses support. Kit builders know we’re in for an adventure.
The good thing about undertaking a controller swap was the collective knowledge gained by doing the project. My friend also purchased a HF1100 with the same expectations about the controller. We did the same controller swap and now both bike can run 35a without issue.
At more sane power levels, some of the Juiced Bikes products are priced reasonably with a good feature set. It is completely inexcusable that Juiced Bike has such sloppy tolerances with very vital component connections. I feel that their products have improved gradually and customer service has improved, but is still very inconsistent. The low cost of the bike shifts all the troubleshooting to the end user. For any potential buyer, this the decision that should be a primary factor in purchase from any manufacturer without a dealer network.