Assisted pedaling does not work

ebikerod

New Member
Region
Other
Hi, I have a haibike with a Yamaha middrive motor, the panel lights up and the walk operation works, but when I pedal the assistance doesn't work, what could it be? since the ebike is new.
 

ebikerod

New Member
Region
Other
The strange thing is that coming out of the box we charge the battery and the assisted pedaling does not work, we also have another one of the same brand and characteristics that when one pedales makes jumps the speed is not constant. In both they do not indicate error codes