Black Friday Free Shipping, NOT!!

Mister Ug

New Member
Region
Canada
Just priced out a bike on Biktrix.ca, where they advertise free shipping. Well, that free shipping was going to cost me $600, plus the price of the bike. Little bit of false advertising I do say. 😩
 

roshan

Well-Known Member
Just priced out a bike on Biktrix.ca, where they advertise free shipping. Well, that free shipping was going to cost me $600, plus the price of the bike. Little bit of false advertising I do say. 😩
We advertise "free shipping for ebikes to contiguous Canada and US". Where are you located? Would be easy to check if your location is part of contiguous Canada/US and hence verify your alleged false advertising :)
 

tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
Just priced out a bike on Biktrix.ca, where they advertise free shipping. Well, that free shipping was going to cost me $600, plus the price of the bike. Little bit of false advertising I do say. 😩
Why not talk to the seller before making a fool of one's self on a public forum?
 

Mister Ug

New Member
Region
Canada
Nova Sc
We advertise "free shipping for ebikes to contiguous Canada and US". Where are you located? Would be easy to check if your location is part of contiguous Canada/US and hence verify your alleged false advertising :)

Nova Scotia. didn’t know that Atlantic Canada was not part of contiguous Canada

Here’s the pricing. And what they say on their webpage.
 

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tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
Ug

In a civil discourse one communicates with a seller before pouting in public.
Could be a simple web site error, but… “*Exceptions apply
 

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verstappen

New Member
Region
Canada
I'm with you OP, this site has a lot of Biktrix ass kissers though don't expect many others on your side😅. Saying "all Canadian provinces." and then excluding 4 of them is absolutely ridiculous.
 

tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
I'm with you OP, this site has a lot of Biktrix ass kissers though don't expect many others on your side😅. Saying "all Canadian provinces." and then excluding 4 of them is absolutely ridiculous.
It's not Biktrix ass kissers. It's long-time members reading trash posters like you that bite off more than they can chew...

You've given nothing to this community. ALL of your posts and your use of this forum have been to complain about your issues and trash Biktrix.

When we buy eBikes direct without LBS support we sign up as warranty service and setup mechanics. Obviously out of some skill sets.

You're not buying an eBike, you've only used the forum to trash Biktrix.

Move on and get over it.

I get a kick how all these rants have a list of every nut and bolt that isn't right. Assembly of a bicycle is not rocket science, there are many videos about bicycles on Youtube. Didn't you read about the bike weight when shopping? A dot of blue Loctite fixes any bolt loosening. Every bike will make noise after riding. Standard operating procedure to tighten fasteners and make alignment changes. Many people complain about bicycle noise and it's often a loose seat fastener. Seats see a lot of pressures, not matter the weight of the rider. It's due to the cadence speed and the number or body moments during the act of pedaling. Is the leak from the tube, tube fitting, or piston o-ring? It's hard for them to warranty leak responsibility. You make just have a loose fitting on the tube. Finding eBike repair locations is a known issue since the day people started buying on-line eBike sellers. Sorry you consider this a deal breaker, just reads like regular bicycle maintenance to me. Nice way to enter the forum with a company bashing on your first post. But you sure aren't the first one to do that, we get a lot of these!
 

verstappen

New Member
Region
Canada
It's not Biktrix ass kissers. It's long-time members reading trash posters like you that bite off more than they can chew...

You've given nothing to this community. ALL of your posts and your use of this forum have been to complain about your issues and trash Biktrix.

When we buy eBikes direct without LBS support we sign up as warranty service and setup mechanics. Obviously out of some skill sets.

You're not buying an eBike, you've only used the forum to trash Biktrix.

Move on and get over it.
It is though. No where does Biktrix advertise/advise that "When we buy eBikes direct without LBS support we sign up as warranty service and setup mechanics."

OP and I are doing more for readers by warning them than you are by coming into our threads and insulting us.
 

tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
It is though. No where does Biktrix advertise/advise that "When we buy eBikes direct without LBS support we sign up as warranty service and setup mechanics."

OP and I are doing more for readers by warning them than you are by coming into our threads and insulting us.
Dumb. Read fella. Or are you ESL?

Show me a single post where you actually hrlp someone rather than whine over not reading the terms…
 

Deacon Blues

Well-Known Member
I can understand the added shipping cost to Newfoundland and the northern territories, but P.E.I., New Brunswick, and Nova Scotia puzzles me.
 

tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
Ask Roshan, but it appears these two are just interested in trolling Biktrix. @Deacon Blues have you confirmed your observation is correct?
 

Deacon Blues

Well-Known Member
Out of curiosity I went through the process of ordering a bike online to see if shipping is free to my location (Vancouver Island on the west coast).
Shipping was free for me and strangely enough also free for PEI, YT, NT, and NU , but shipping wasn't free in Mr. UG's screen shot for these locations. I don't know if it matters, but the bike I ordered was over twice the price Mr. UG ordered.
I have no bone to pick with Biktrix, just confused as to why there would be two different shipping rates.


Screen Shot 2022-11-27 at 7.58.34 AM.png
 

verstappen

New Member
Region
Canada
Out of curiosity I went through the process of ordering a bike online to see if shipping is free to my location (Vancouver Island on the west coast).
Shipping was free for me and strangely enough also free for PEI, YT, NT, and NU , but shipping wasn't free in Mr. UG's screen shot for these locations. I don't know if it matters, but the bike I ordered was over twice the price Mr. UG ordered.
I have no bone to pick with Biktrix, just confused as to why there would be two different shipping rates.


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That's not what your screenshot is saying, it's saying free shipping to Vancouver but exclusions apply to remote locations in the listed provinces. It isn't even accurate - from my limited testing it applies to all locations in those provinces, not just remote locations, and also applies to provinces not listed there like NB. I picked a spot in downtown Moncton and a $5k bike and it charges 600 for shipping.
 

tomjasz

Well-Known Member
Region
USA
City
Minnesnowta
That's not what your screenshot is saying, it's saying free shipping to Vancouver but exclusions apply to remote locations in the listed provinces. It isn't even accurate - from my limited testing it applies to all locations in those provinces, not just remote locations, and also applies to provinces not listed there like NB. I picked a spot in downtown Moncton and a $5k bike and it charges 600 for shipping.
Troll