But you didn't use your diety given wisdom so now you're pissed.I would have paid the $260 difference and bought local, both for better service and for the fact that local dealers provide everything under warranty, including labor.
Anything not on an invoice is your fault.Promised by the salesperson that a suspension seatpost would be added to the order (for additional $ that I had agreed to) but it wasn't.
Testing and then disassembling can create issues.Assured that the bike was going to be assembled, tested first, and then shipped out, (and that the salesperson would let me know), and it wasn't.
Seriously? You hunted a lowball price and now want highball service. I swear this industry caters to whining. All these issues are inherent with shipping bikes. You chose not to support a local dealer.