I am looking for my next pedelec. I am seriously considering a Bulls Iconic Evo TR1 Speed however my local Bulls dealer was actually trying to dissuade me from Bulls saying they do not take care of their US customers very well, specifically he said that they have Bulls waiting in his shop for some small specialized non-standard part that takes forever to get here from Europe. He was trying to steer me towards Diamondback but the Union 2 just doesn't compare and the Response lacks commuter amenities. Does anyone own a Bulls pedelec that needed service? How was your experience?