I purchased an Easy Motion Eco Lite ( 2015 model ) bike approx 6 months ago. I spent a great deal of time researching which e bike to purchase. Living in NYC I found some great features on this model including a removable handlebar computer & battery ! Brilliant ! I could easily take off some of the most expensive components when locking her up running around town. This started out as one of the best purchases I have ever made. I have been riding my " horse " in nyc for over 25 years & of late was very reluctant to ride over 2/3 miles ( getting lazy I guess ) Well this bike was exactly what I wanted. Pedal assist ( not that lazy ) so that I was still working, just not as hard to get where I was going. I told everyone how fabulous it was to ride. Faster with less effort. What more could I want. Heaven. It was like having a little rocket ship in the tank. Well the joy soon turned to frustration after about 2 months I began having problems with the handlebar computer. First she would hesitate in pedal assist then the 1st and second pedal assist mode died completely. I didn't bring it back to the shop because I only used 3rd assist mode so it wasn't really a problem ?? Yet ! The inconvenience of taking it all the way to Brooklyn was also something I very much wanted to avoid. Of course I knew It was just a matter of time before she broke all the way down. Soon different symbols/numbers & altogether failure of electronics occurred. My fabulous new best friend stranded me a number of times. I called the shop where I purchased it & they charge for pickup/delivery ?? I had to ride this heavy dead e bike 7 miles to his shop. My experience with the shop was awful ( as if these issues were somehow my fault. Was I not following instruction ? etc... ) It's now costing time + money + frustration. I use my bike everyday. Now I'm not happily, hoofing it. Bike shop keeps bike for over 10 days. This scenario happens TWO more times over the course of 2 months. Bike shop insists I request a new bike. Bike shop owner tells me dozens of Easy Motions sold and no one else has complained of ANY problems with their bikes. ??? I asked shop owner to contact Easy Motion & inquire about WHAt exactly the problem with the old broken bike was. ( he never does this ) I find it very hard to believe, I tell bike shop owner that I am the only one having problems. I had a suspicion that the bike could not handle the bumpy NYC streets. BH replaces with a new 2016 same model eco lite. More wattage, better bike. First thing I notice with this new model is added front fork suspension. AAh so maybe this was the problem I say to myself. NOPE. I am having the identical experience with this new bike as the old. Same breakdown of the system. Bike is now at shop & I'm searching the internet for similar experiences to mine & viola I see the easy motion posts here. This bike has 455 miles on it and I cannot image how this 2000$ bike is going to give me " years of pleasure ". I can't even get ONE year. Sorry so lengthy but that's the story. I will now be shopping for a new e bike so that I am not stuck with an expired warranty on a 2000$ dud bike. P.S. These bikes have a mind of their own & would lurch forward in assist mode while I was holding ( non-throttle handle bar side ) walking it.