Frey

coldriderwi

Active Member
@Sinbord1981 do you know if Frey will install a Rohloff on any of their models (particularly the CC or AM)?

Lots of people seem to be upgrading to the EX1 drivetrain and the cassette alone is over $300 USD. Getting a Rohloff up front may be cheaper in the long run and be more reliable.
 

Sinbord1981

New Member
@Sinbord1981 do you know if Frey will install a Rohloff on any of their models (particularly the CC or AM)?

Lots of people seem to be upgrading to the EX1 drivetrain and the cassette alone is over $300 USD. Getting a Rohloff up front may be cheaper in the long run and be more reliable.
Not currently but watch this space. The one thing aI would say about a Frey is that they have listened to their customer base and enhanced their exhorting models over the last few years. The AM1000, for example, is now up to version 5.0 with various tweaks to the design and suspension Over the last four years to get it to where it is now. They’ve taken much from the guys on Endless Sphere and also been watching developments by the other big manufacturers on geometry, integrated motor/gear tech and also as you say Rohloff and belt drives. There’s some really good stuff coming that we’ve all got to look forward too in eBike tech!
 

Paul Dugrenier

New Member
Hi Simon, I’m glad to see you posting here and I expect to be seeking your advice many times on this forum. I just watched your video of the Bafang Ultra regrease and I have a few questions about it.

When you first opened the casing did you think there was insufficient grease?
Does Frey inspect the motors to ensure adequate grease before bike assembly?
Is the motor quieter after your regrease?
Is the red grease you used higher quality than the stock grease?
Have you ever experienced problems with this motor due to internal friction ?

I also have a few questions about the bike itself.

After watching your unboxing video of the AM1000 a couple of weeks ago, I requested a color change on the one I ordered from matte black to the same glossy gold flecked black as yours.
Are you happy with the metallic paint job? Do you wish you had gone with a different paint scheme?

Are the stock chainring and cassette strong enough for this motor or should they be upgraded at the Frey factory?
I believe the bike comes with a 40 teeth chainring. Why did you increase to 46 teeth?
I think you stated previously that you bought aftermarket fenders for your bike. I ordered mine directly from Frey. In your opinion are the factory installed ones worth purchasing?

This is my first ebike which makes me an old newbie so I really appreciate having your expertise to guide me through this build. I know I’ve asked a lot of questions but hopefully they’ll help others as well. I originally ordered the CC model but your videos on the trails made me want a more off road capable bike.
Thanks for your help Simon.
 

Sinbord1981

New Member
Hi Paul & welcome - yes I can help to answer such questions going forwards here for the benefit of all, for whatever wisdom it is I think I bring!

To me it looked a little light on grease. I'd had a few people commenting on my videos of me riding the bike saying that the motor sounded noisy and that they shipped from the Bafang factory without sufficient grease in them. I must add that in those videos I had my little camera mounted to the bikes handlebars so you do get quite a lot of inductive noise picked up and its really not that noisy at all. You could barely hear it above wind & road noise. That feedback on the noise thoudh made me start looking deeper at what other people had been doing with the motor and that's why I decided to open mine up but also because I wanted a bit of hands on to know that I could remove the motor from my bike, service it and replace it. It will help if there are ever any warranty type issues for my customers in the UK, so I can take the motor out to return it etc. HOWEVER - my view is now different: having been to the Bafang factory in Suzhou (
), they do so much testing on these motors, checking each one on the bench before they ship it out, that I now think it completely unnecessary to open it up like I did. They build so many of these motors as you will see in the video of the Bafang factory tour. I've also had comments back saying that I put too much grease in. My testing since has proved my motor to be running very nicely now. It's super quiet and super powerful, so I don't think what I did had any detrimental impact but it will invalidate your warranty on the motor by opening it up (that was a risk I went in to with my eyes wide open). My recommendation is to NOT do this. I'm a bit of a tinkerer anyway, and given my time again I would still probably open it up and do but then I'm coming to this from a slightly different angle in that I want to understand these eBikes right down to the nuts and bolts.

So back to your questions. Yes, it is quieter now. Yes the red Mobile SHC100 is a higher grade aircraft grease and better quality than the standard stuff that comes inside. No, I've never experienced any issues with internal friction in the motor.

The high gloss metallic black with gold powder YS2296 on my bike is awesome. The quality of the finish is superb and you won't be dissapointed. I sold another AM1000 in the UK just last week to a chap in the same finish. It's subtle, still quite stealthy but in the sun the gold really glints nicely. I've spec'd various other colour options up for other customers of mine in the UK now. I do like bright colours but I went for this black to try and hit the sweet spot on what I thought my customers might like. Some customers order bespoke through me but I try to hold some stock and it can be difficult trying to second guess what colours people like and the overall spec of the bike as they are so highly customisable from Frey. There is a huge catalogue of colours to choose from and it can be quite bewildering. I recommend that you have some idea of colour before you try to choose as they all look great. One of my customers recently spec'd an electric blue EX and the colour really pops off the page (see attached picture)!

Stick with the stock gearing to start with. I changed mine as I do A LOT of cycling anyway and have fairly strong legs. It just works for me. Again I was just playing around with what I could. I suggest just seeing how you get on with it to start with. Bafang really do know what they're doing with this motor and once you start playing with it you are messing witht he gearing ration between the pedals and the reductions inside the motor. Once you've got some miles under your belt we can discuss again!

The factory fenders are great value. I put mud huggers on mine just because I like the styling but they're quite a lot more money. The stock ones do the exact same job. Make sure you get the gear sensor and chain catcher. The chain catcher comes pretty much standard on all the builds now but the gear sensor's an add on.

Good luck with it Paul!
 

Attachments

Thomas Jaszewski

Well-Known Member
they do so much testing on these motors, checking each one on the bench before they ship it out, that I now think it completely unnecessary to open it up like I did
I'm sorry but I've seen a fair number of DOA and poorly lubed motors in the 5 years I've been doing support for BBSxx resellers. Not checking lubrication is a mistake. I just helped a fellow yesterday, his PAS didn't work, we found bent pins in the internal connections. FROM THE FACTORY.
Mobile SHC100
Good on you! It's a much better choice than the clay-based product the purported gurus are suggesting. AND there will be no compatibility problems with the grease they use on the plastic gears.

Frey sells direct to customers at the same price they propose to dealers. Odd bunch, but nice bikes!
 

Paul Dugrenier

New Member
Thanks for your quick response Simon. I’m glad to hear that you like the paint job. I think I ordered just about every option including the gear sensor and I ordered 2 derailleur hangers. I certainly won’t be as an aggressive rider as you but I’m looking to ride on some challenging terrain. I’m hoping to avoid severe crashes so I don’t damage my new bike. I’m heading out now to a brew pub with some friends. I’ll be talking their ears off about my new bike. Thanks again.
 

BlackHand

Member
Do you have an album you can share with various colors that they have done? It helps to see past examples when choosing a color :)
The (future) owner of the green CC posted this on Reddit:
"They appear to use this https://www.y-s-paint.com.tw/page/product/p03.aspx?kind=59 The paint code on my bike is ys 9197 which matches here. This is what I got from them after I suggested a colour "

I don't know if Frey has access to that whole catalog or some subset of it, but there appears to be a wide range of colors and finishes. I would love to know which paint codes they use for the red CC and the copper EX as that would help clarify how close/far off the Y.S. online catalog is from the real world finish.
 

Paul Dugrenier

New Member
Hi Paul & welcome - yes I can help to answer such questions going forwards here for the benefit of all, for whatever wisdom it is I think I bring!

To me it looked a little light on grease. I'd had a few people commenting on my videos of me riding the bike saying that the motor sounded noisy and that they shipped from the Bafang factory without sufficient grease in them. I must add that in those videos I had my little camera mounted to the bikes handlebars so you do get quite a lot of inductive noise picked up and its really not that noisy at all. You could barely hear it above wind & road noise. That feedback on the noise thoudh made me start looking deeper at what other people had been doing with the motor and that's why I decided to open mine up but also because I wanted a bit of hands on to know that I could remove the motor from my bike, service it and replace it. It will help if there are ever any warranty type issues for my customers in the UK, so I can take the motor out to return it etc. HOWEVER - my view is now different: having been to the Bafang factory in Suzhou (
), they do so much testing on these motors, checking each one on the bench before they ship it out, that I now think it completely unnecessary to open it up like I did. They build so many of these motors as you will see in the video of the Bafang factory tour. I've also had comments back saying that I put too much grease in. My testing since has proved my motor to be running very nicely now. It's super quiet and super powerful, so I don't think what I did had any detrimental impact but it will invalidate your warranty on the motor by opening it up (that was a risk I went in to with my eyes wide open). My recommendation is to NOT do this. I'm a bit of a tinkerer anyway, and given my time again I would still probably open it up and do but then I'm coming to this from a slightly different angle in that I want to understand these eBikes right down to the nuts and bolts.

So back to your questions. Yes, it is quieter now. Yes the red Mobile SHC100 is a higher grade aircraft grease and better quality than the standard stuff that comes inside. No, I've never experienced any issues with internal friction in the motor.

The high gloss metallic black with gold powder YS2296 on my bike is awesome. The quality of the finish is superb and you won't be dissapointed. I sold another AM1000 in the UK just last week to a chap in the same finish. It's subtle, still quite stealthy but in the sun the gold really glints nicely. I've spec'd various other colour options up for other customers of mine in the UK now. I do like bright colours but I went for this black to try and hit the sweet spot on what I thought my customers might like. Some customers order bespoke through me but I try to hold some stock and it can be difficult trying to second guess what colours people like and the overall spec of the bike as they are so highly customisable from Frey. There is a huge catalogue of colours to choose from and it can be quite bewildering. I recommend that you have some idea of colour before you try to choose as they all look great. One of my customers recently spec'd an electric blue EX and the colour really pops off the page (see attached picture)!

Stick with the stock gearing to start with. I changed mine as I do A LOT of cycling anyway and have fairly strong legs. It just works for me. Again I was just playing around with what I could. I suggest just seeing how you get on with it to start with. Bafang really do know what they're doing with this motor and once you start playing with it you are messing witht he gearing ration between the pedals and the reductions inside the motor. Once you've got some miles under your belt we can discuss again!

The factory fenders are great value. I put mud huggers on mine just because I like the styling but they're quite a lot more money. The stock ones do the exact same job. Make sure you get the gear sensor and chain catcher. The chain catcher comes pretty much standard on all the builds now but the gear sensor's an add on.

Good luck with it Paul!
Thanks for including the paint code for your bike. Someone posted a link to the paint catalog and I looked up YS2296 (page 25) and saw the paint sample. It looks great ! Can you really choose any color on the chart for a Frey bike? If so, they should refer customers to the chart to choose a color.When I ordered my bike I didn’t know there were more than a few choices.
 

tomdav

Well-Known Member
I am guessing they don't go out of their way to mention it because it likely requires more effort to produce one-off colors and there is greater chance that the customer doesn't get what they expected. After I saw the matte black sample I mentioned that I wasn't sure I liked it and asked what other color sample images they had. Ivy replied back red and cream. They did not mention or bring up color swatches up as an option.
 

Paul Dugrenier

New Member
Yes I was thinking that too many options might not be a good idea for Frey especially if the bike color doesn’t match the sample in the catalog.
 

Paul Dugrenier

New Member
Thanks for including the paint code for your bike. Someone posted a link to the paint catalog and I looked up YS2296 (page 25) and saw the paint sample. It looks great ! Can you really choose any color on the chart for a Frey bike? If so, they should refer customers to the chart to choose a color.When I ordered my bike I didn’t know there were more than a few choices.
Hi Simon, I was wondering if you know if the Frey factory has opened up after the holidays and the virus situation?
 

coldriderwi

Active Member
@Sinbord1981 do you think there are new versions of the AM and HT in the near future? Looks like the 5.0 came up in April 2019 and the 4.0 in April 2018. Think that pattern will continue?
 

tomdav

Well-Known Member
This was the response I got from grace:

29" wheel is available, the width of the tire must less than 2.2".
FYI I was told by Ivy the maximum width for 27.5" wheels with fenders on the CC is 2.4" (2.8" is possible without fenders) so for the 29" may be even less than 2.2" with fenders. This was for the Moto X tires. I'm not sure if a MTB tire would need more clearance.
 

Sinbord1981

New Member
@Sinbord1981 do you think there are new versions of the AM and HT in the near future? Looks like the 5.0 came up in April 2019 and the 4.0 in April 2018. Think that pattern will continue?
The AM and HT are well developed models now and I think more effort is going in to current production for the EX and CC. Frey’s Innovations Team are looking in to other things and testing out new motor controllers, Rohloff, belt drives and other development avenues. I am sure new versions of the established models will come as the level of integration of components increases. Thanks and these are exciting times we’re living in!
 
Hey tomdav! I’d suggest making sure it’s coming with the chain catcher - I think they’re all pretty much shipping as standard with these now. I also recommend to my customers to get the gear sensor. This is a little gadget that senses when you change gear (up or down) and momentarily cuts the power to the motor. It’s a bit of a fail safe device to stop you mashing the gears and chain. Finally it’s probably also worth getting an extra derailleur hanger as these are bespoke to the bike and it can be a common breakage if you crash heavily on the right hand side of the bike. You’ll see that this is exactly what I did when jumping on Frey’s new demo EX at the Brave Peak Bike Park in China. The bike came off a lot better than me and whilst I crashed on the right hand side of the bike the derailleur hanger was actually fine. Still worth getting one with your bike though as they are only low cost. Cheers!
Simon, thanks for all of your great input. I’m planning to buy a Frey to ship the US in the next few weeks. Do you have any idea how Coronavirus is or will be affecting things?