Genze Error Code

B Conner

New Member
Hello all,
I have a Genze e102. When I turn on the controller, for the first 10 sec all is well. Then in the pedal assist area of the display, it changes to ‘error F, and motor will not work.
Battery is fully charged, works in my partner’s bike; with battery from partner’s bike I get the same error code ‘F.’ Any thoughts? No response from Genze, yet. Please help me get back on my eBike! Thanks,