I did. In fact my dealer ordered one based on Giant's representation it was compatible with my Explorer. When I went to pick it up it was not compatible. The EnergyPak 400, 36V 11.3Ah battery loads from the side. The ones shown on the site you referenced are integrated.
Yep I went to the Canadian site clicked on the batter and it is not available now. I asked to be notified when it becomes available in Canada as I am in northern Michigan not far from Sault Ste. Marie, Ontario. I think the problem is covid and/or the trade war with China. My hope is there may be a dealer out there who has a batter in its inventory. Thanks, Jim
Ik probeer een Giant EnergyPak 400, 36V 11.3Ah-batterij te vinden en te kopen, de dealer kan er geen vinden. 500 zou zelfs beter zijn als het compatibel is. Eventuele suggesties waar ik een batterij zou kunnen vinden?