Even if the MX2 require very little maintenance (Carbon drive + NiVinci + Bosch performance line), I would recommend to find a dealer nearby. Going thru the different forums I have seen that some people had defective components to begin with (some Perfomance Line defective batteries or chargers for example). In such case, it's always better to have a dealer nearby to take care of it ...In my view the complexity of any expensive ebike requires proven long term service support. Hopefully you'll never need it. Think about the nightmares if your dealer folds. One of the big reasons I chose the SMART for ONE from Mercedes/Daimler is their proven service availability 150 + years. I believe SMART hired Grace to help with their design and it shows - great value in my 1300 Km experience - no problems nor fear of legendary Mercedes support disappearing.