Haibike Urban Plus 2017 - The most exciting Urban E-bike!

bob armani

Well-Known Member
My 2 cents-E-bikes are not really an investment like a rare Lambo or expensive art or even commodities. They are purely for enjoyment and good health and what you get in return from them by far outweighs thinking of getting your money back from it. It pays for itself on so many other levels. Even if you get half of your money back after a couple years is well worth the investment. I just say 'hello fun' and take the high road and go out on a high note. Enjoy!
 
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Gator

Well-Known Member
My 2 cents-E-bikes are not really an investment like a rare Lambo or expensive art or even commodities. They are purely for enjoyment and good health and what you get in return from them by far outweighs thinking or getting your money back from it. It pays for itself on so many other levels. Even if you get half of your money back after a couple years is well worth the investment. I just say 'hello fun' and take the high road and go out on a high note. Enjoy!
I am in full agreement with your statement, but I would like to add that with my bike commuting I can make a tank of gas last two weeks instead of one week so that is $20-25 a week in savings.
 

Countrygent

New Member
My 2 cents-E-bikes are not really an investment like a rare Lambo or expensive art or even commodities. They are purely for enjoyment and good health and what you get in return from them by far outweighs thinking or getting your money back from it. It pays for itself on so many other levels. Even if you get half of your money back after a couple years is well worth the investment. I just say 'hello fun' and take the high road and go out on a high note. Enjoy!
With you on that too Bob - any consumer purchase I make I don’t really think about resale, except maybe for cars. My assumption today with the pace of battery and electric motor innovation is that technology will render this year’s ebikes obsolete much sooner than this year’s conventional bikes. Maybe there will be retrofit improvements available, but the risk is frame housing sizing for batteries and motors change, in which case, in a few years the value will likely be limited. So be it, I’ll cross that bridge when we get to it. Like you say, I hope to have a lot of enjoyment in the meantime. I’m a big believer that expenses on experiences, even ones with zero financial recovery - travel, special events, fine dining, adventure ... is an investment in a full and interesting life. With material things the usual resolution seems to be a friends and family transaction so I get back maybe a fraction of value or make a gift but I get to see somebody I like enjoy the same thing after my turn is over - and I try and take good care of anything I have so they will get something nice.
 

bob armani

Well-Known Member
With you on that too Bob - any consumer purchase I make I don’t really think about resale, except maybe for cars. My assumption today with the pace of battery and electric motor innovation is that technology will render this year’s ebikes obsolete much sooner than this year’s conventional bikes. Maybe there will be retrofit improvements available, but the risk is frame housing sizing for batteries and motors change, in which case, in a few years the value will likely be limited. So be it, I’ll cross that bridge when we get to it. Like you say, I hope to have a lot of enjoyment in the meantime. I’m a big believer that expenses on experiences, even ones with zero financial recovery - travel, special events, fine dining, adventure ... is an investment in a full and interesting life. With material things the usual resolution seems to be a friends and family transaction so I get back maybe a fraction of value or make a gift but I get to see somebody I like enjoy the same thing after my turn is over - and I try and take good care of anything I have so they will get something nice.
Country-Very well said. Invest in yourself while being prudent and it will always pay you back 10 fold, better than any money making investment, etc. Once you get in your comfort zone financially, spend more time dong things for yourself and the people you love, instead of working 60+ hours a week and only getting a pay check is my philosophy. I myself, make E-biking a large part of my lifestyle, because it encourages me to get out on a bike more frequently. It fits well into keeping fit and moving forward. Enjoy!
 

markybolton

New Member
With you on that too Bob - any consumer purchase I make I don’t really think about resale, except maybe for cars. My assumption today with the pace of battery and electric motor innovation is that technology will render this year’s ebikes obsolete much sooner than this year’s conventional bikes. Maybe there will be retrofit improvements available, but the risk is frame housing sizing for batteries and motors change, in which case, in a few years the value will likely be limited. So be it, I’ll cross that bridge when we get to it. Like you say, I hope to have a lot of enjoyment in the meantime. I’m a big believer that expenses on experiences, even ones with zero financial recovery - travel, special events, fine dining, adventure ... is an investment in a full and interesting life. With material things the usual resolution seems to be a friends and family transaction so I get back maybe a fraction of value or make a gift but I get to see somebody I like enjoy the same thing after my turn is over - and I try and take good care of anything I have so they will get something nice.
I really like that thought and approach! I thimk it is beneficial in life general. Regardless if you own a ebike or not!
 

slowguy

Member
Looks a lot like my PIM. Lockable suspension forks and a way lower price tag. I got a $995 special, back up to $1495 I think for similar range.
 

bob armani

Well-Known Member
Hey Guys- I would like to sincerely thank everyone for all of the 'Likes' I have received and for changing my status to 'Well Known Member'!:p
 

P4t4p0uf

New Member
Hi everybody!

Well I thought I'd introduce myself here as a new Urban Plus owner. What's funny is I was just about to take the plunge on the Voltbike Yukon and then I decided to take a look on Amego's website and saw the deal on the Haibike.

One review later ( thanks Court) and a quick glance on this forum and the order was in!

After a few hundreds km I can just say I love that bike and I use it more and more to move around in Montreal, even took it a few times to go to work.

So far no major issues with the bike or the cobi system. Everything has been great. Even replaced the stem with a Revelo ThinStem (top notch) and some Wellgo folding pedals (not the best) to make it easy for storage.

All in all it needed a few adjustments here and there in the past 2 months.

Went through 2 firmware updates without a itch (even last one) using an iPhone 8.

Anyway will report here whenever I find something interesting!
 

Attachments

I haven't updated in quite a while. My bike has been performing well. I've put about 1700kms on it. In fact, we bought a second one for my wife. What prompted me to post was my first flat rear tire a few days ago. With the mid-drive and the quick release wheels, it was SO EASY to repair.

My previous ebike (rear hub motor) had electrical connections and nuts and bolts and more bolts securing the rear wheel. Things had to be aligned 'just so' for removal and reinstallation. Just to get the wheel off took several different tools and about 10 minutes.

With the Urban Plus it was just unscrew, pop off, fix, pop on, screw on, go - 1/10 the time.

I'm used to the cobi system now, but I only use it for basic cycling info - not the navigation. Google maps is far superior. The front light is adequate for my work commute when dark, and the rear brake light is great. The brake light makes it so much easier to gauge the speed and distance between the bikes when cycling with my wife single file.

I get about 80 km between charges and then I usually have about 20% battery left. Probably 70km of that 80 km is on the lowest assist setting. Of course the range would be less on the higher settings. Assist level 1 and 2 still require the rider to do most of the work. There is a big assistance jump for levels 3 and 4 of assist.

My only complaint is the non-standard short mircousb to lightning cable that connects my iphone to the cobi system. I've lost mine and I cannot find a replacement anywhere. The shortest cable I can find online is 12 inches so I will have to order that one and make do.

Overall, the Urban plus has been a great bike.
 

DjGooch

New Member
Has anybody got a flat tire on his bike yet? I just got my first one and was wondering if the tires are tubeless or have a tube in the? I would like to have a tube ready before I start taking it apart if I need it
 

nublar

Member
Has anybody got a flat tire on his bike yet? I just got my first one and was wondering if the tires are tubeless or have a tube in the? I would like to have a tube ready before I start taking it apart if I need it
The stock wheels/tyres are tubed.
 

Chicho777

New Member
Hi, I bought a Haibike Urban Plus back in January 2019, the bike was working with no problems until 2 days ago, when I was riding the motor out of the sudden start making a much louder buzz than usual making the whole bicycle vibrate to the point that I can feel the vibration all over my body specially in my hands and feet also making the Cobi.bike display shake a little, when I engage the crank the battery light and the buzzing sound goes on sometimes taking a few seconds for the motor to start working and I couldn't get higher than 23 m/h, on the diganostics section under inspection on mybike settings (cobi.bike) shows zero errors
The speed sensor, the battery and the cobi.bike system seem to be working properly.
I'm in Key West FL and there's not ebike shops where I can take it for a check out.
If anyone has any suggestions please reply this post. Thank you in advance!
 

FlightService

New Member
I wish I had better news than what I am about to tell you.
The Urban Plus has been abandoned by Haibike. TranzX US refuses to to deal directly with the consumer regarding the bike. I have one and I was finally able to get a service motor for it. The new motor has also died.
Your specific bike sounds like it has a bearing issue. The motor is not serviceable and is a replace-only unit. I have the old one torn down hoping to service the one way clutch and found this out.

Either bite the bullet and buy a new motor or replace it with another brand motor and modify the frame for it to fit.

I wish I had better news. Good luck
 

Chicho777

New Member
Thank you FlightService, I sent an Email to Haibike as soon as that happened (a couple days ago) and haven't got any answers yet and for what you are saying I'm not going to have one!

Do you know where I maybe able to buy a new motor and how much it will cost $... or do you have any idea if someone had done the motor swap successfully and what kind of motor do they used?

I also heard about a tranzx Logix diagnostic tool that some shops have and they use a software to dignost and fix some problems on Tranzx m25gts and other motors, did you ever hear anything about that?

Hey Man thank you very much for your time!
 

FlightService

New Member
You can do a google search and track down the LogiX software but you also need a dongle. The dongle is the more difficult piece. Currie builds a mid-drive with the TranzX motor. You might find one there. I was quoted $900 for a motor from Diamondback. They took over Haibike’s US domestic service.

I was looking at motors today. This is gonna require actual fabrication to mount any new motor to that frame. I know you have a few welding shops in Key West for the boats. I am thinking a bafang M620. I figure if I am gonna build a Franken-bike I might as well go big. Looking around $600 but at least it is supported.

Oh I forgot in my earlier post that Cobi.bike, since it is now a Bosch company, no longer supports the TranzX motor.
 

FlightService

New Member
Also another heads up. Diamondbacks customer service is poorly staffed as of the first of the year. Leif is one of them and a great guy and does what he can. They just can only do so much.
 

FlightService

New Member
So to recap:

The Urban Plus has been abandoned by Haibike on the dealer site information and in the service information. As in information has been removed. This is from a former Haibike service rep.

Haibike and its sister companies only made two models with the TranzX motors and stopped both (we only got the Urban Plus in the states)

Haibike has left the states as an OEM and has sold distribution and service here to Diamondback’s parent company. The Diamondback brand is handling service. They have little experience with brand right now.

Cobi.bike has abandoned support for the TranzX motor (per an email I received from Cobi.bike support in Europe)

It’s too bad. I loved this bike.

Lesson learned: Either be able to support your bike yourself or don’t do an ebike because even a well established brand will abandon you.
 

Chicho777

New Member
That is really crazy, and the dealers kept selling them knowing all about the lack of support because they needed to make back all the money they invested in the bikes! There's have to be some regulations or a least some standards to follow for two well known companies like Haibike and Bosch (Cobi.bike) they just can't "abandon" and let people pretty much with good looking P/S.
I think I gona sell it as is or brake it down an sell it for parts.
 

DanInStPete

Active Member
That is really crazy, and the dealers kept selling them knowing all about the lack of support because they needed to make back all the money they invested in the bikes! There's have to be some regulations or a least some standards to follow for two well known companies like Haibike and Bosch (Cobi.bike) they just can't "abandon" and let people pretty much with good looking P/S.
I think I gona sell it as is or brake it down an sell it for parts.
I think that’s a cool bike, and I almost bought one when the 2017s were on sale. I’m glad I didn’t, but if I had, and I had a motor problem, it seems it would be worth it to pay $900 for a new one? Unless they just have a high rate of early failure.

You could replace it with a Giant Fastroad EX (very similar I think?) but that’s $3500.