purchased two Igo bikes in Key West Florida a few years ago. Dealer here went out of business a few months later. I like the concept and design idea of this bike. The reality of this bike is quite diff. I will try to keep it short. Lost one motor after two months and maybe 5 hours running time pickup wire near commutator came loose. IGO Canada said they would send new motor and only charge 50 dollars to ship it. Invoice came 45 days later as was for full price over 250.00. A few months later Sprag Clutch broke taking hub with it. Canada-not in stock- so bought one from Evelo. The replacement motor lasted 9 months. Other bike's Sprag clutch just let go today (reason I am posting here). I was not about to buy a third motor for my wife's bike so I spent a few dollars more for a Magic Pie 3 wheel for her bike and she is quite happy with is (seems well put together). Talked to another IGO rider here in Key West and he is on his second motor. IGO Canada was worthless as far as help or warranty. Sorry I bought from IGO. They are not ready for Prime Time. 4 dead motors and lots of sprag clutches gone $$$$ !!