Along with rim spokes at various tensions, I also had other issues with shipment (this was back in 2016). I ordered two rovers that arrived the same day with one box in perfect condition. The other shipping box was dirty and had damage. The damage box rover also had an issue with a bent derailleur causing the chain to rub the tire in lower gears and my pedal crank screw always coming loose after a few rides. I used a crescent wrench to true up the rotor, hand bent the derailleur back into place, used a round spoke tool to even out the tq on all the spokes, and Rad provided a new crank+screw. Both rovers are still going strong with +3700 miles on each of them.