It's definitely not true in EU. A very myopic view of the market has led to this situation.I really like the look and lower maintenance of the S11. Unfortunately, they are not readily available to test ride or purchase. As other have said on this forum, I don't understand why e-bike manufacturers restrict dealers in such a large geographic area. I can go to 5 LBS within 10 miles and test ride the same non e-bike. But to test ride many e-bikes, I have to travel 400 miles to ride brand X, then another 100 miles to test brand Y, etc. I wonder if the same is true in Europe?