Known Issues & Problems with Canyon Products + Help, Solutions, & Fixes

mitchhackleman

Operations Manger
Staff member
No Ebike is perfect. This is a thread dedicated to sharing known issues or problems with electric bikes from Canyon as well as any help and solutions. Sometimes that means a DIY fix and other times it can mean a recall, software update, or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.