Known Issues & Problems with CIVI BIKES Products + Help, Solutions & Fixes

Court

Administrator
Staff member
No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from CIVI BIKES as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update, or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.
 

Rob b.

New Member
I have a predator. I have noticed my rear wheel is not dished correctly. The rim is strait, but the wheel is not centered in the frame causing the bike to be unbalanced and gets the death wobbles at speed.. How can this be fixed.
 

Rob b.

New Member
So i called my bike dealer and he said warranty on electric components only. He says, I get bike in box. I no control what in box. It come that way. It need something else, you fix. I said ok, but not if the frame is bent, then ill want a replacement bike. So ill have to take it up with the manufacturer.