Known Issues & Problems with Delfast Products + Help, Solutions & Fixes

mitchhackleman

Operations Manger
Staff member
No Ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Delfast as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update, or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.
 

liljinmck11

New Member
Region
USA
So I received my top 3.0 and the seat frame was manufactured too big and no seatpost would ever fit or clamp... it was A very easy fix to screw a hole thru frame and seat and create a permanent seat stance.. 2ndly my didn't come with front dual disc brakes LOL(only 1 and there team said nothing they could do about it.. it would require rewiring or thr while system lmao..... all for THEIR simple simple simple mistake, they would not even own up to after multiple emails. Finally I just gave up and let them have there measly screw up back) and 3rdly the back mudflap is a major major flaw that comes loose and interferrs with there carbon Gates drive.... I had to get mine permanently welded in a sweet spot on a steel spacer they use on each side to keep the with correct width and mudflap in place. ... all my issues are fixed and the ebike is excellent but yeah.. thats just my personal experience with the issues as of 2/20/2021.
 

liljinmck11

New Member
Region
USA
No Ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Delfast as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update, or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.
Watch the last video of delfast where a guy in a high vis vest. I believe neon green or yellow takes it for a test ride up a mountain.. pay very close to that position on that mudflap and where its position is at.. a lil somthing they haven't engineered fully apparently and fail to notify they're customers about. Even the inside battery compartment has like 6 or 7, 2x2 lil square foam pads stacked on top each other in 2!! Different spots to keep the battery in a very tight position LMAO... and the wires...are freaking everywhere like WOW haha yeah its an amazing bike tho for 158 lbs. Beast haha very very fun tho. Keeps up to 50mph very easy and battery last a very very long time.
 

mitchhackleman

Operations Manger
Staff member
Watch the last video of delfast where a guy in a high vis vest. I believe neon green or yellow takes it for a test ride up a mountain.. pay very close to that position on that mudflap and where its position is at.. a lil somthing they haven't engineered fully apparently and fail to notify they're customers about. Even the inside battery compartment has like 6 or 7, 2x2 lil square foam pads stacked on top each other in 2!! Different spots to keep the battery in a very tight position LMAO... and the wires...are freaking everywhere like WOW haha yeah its an amazing bike tho for 158 lbs. Beast haha very very fun tho. Keeps up to 50mph very easy and battery last a very very long time.
Hey there! I appreciate your feedback here and love that you kept it factual. With criticisms that can be hard for some people to do :p So, it is much appreciated. I also love how after all of the things you mention here you still think it's a great bike! That says something right there. As you said, it seems like a lot of easy fixes. and I hope they can implement some of those asap to get their product ready to roll right out of the box.