Purchased a Himiway bike for my wife for Christmas. On her second ride the bike shutdown on a communications error (code 30). Talked with support and they said to check the connection in the communications cable near the sprocket. No luck. Also, this bike has significant power, but it is not very well managed. My wife is having trouble controlling the bike because even the lowest gear (1) results in a significant acceleration when used. Looking for others with experience with these bikes and to find out if there is a solution to the error code. They are telling me to take it to a shop, but I'm in NW Montana and there are no Himiway specific shops anywhere close.
Really sorry for this trouble. May I ask did you solve your error problem now? If not, please send an email to our after-sale service at firstname.lastname@example.org
. We will help to solve your problem. Sorry, we don't have specific shops currently. Normally, we will suggest customers going to the nearby bike shop to solve the problem if we can not solve it via email.
About controlling the speed, there is a solution for you.
Step1: Press and hold "+" "-" and "i" at the same time for 1-2 seconds until the display changes
Step2: Press and hold "+" "-" and "i" at the same time for 1-2 seconds until the display changes
Step3: Enter the password 0510 and press "i" to confirm the password until the display changes
Step4: Press the “+” key one time so it will have a “2” flashing in the top right and the screen should read “SCA”
Step5: Press the “i” key to enter the screen which should now have a flashing “1-5” on the bottom left.
Step6: Press the “+” or “-” key, until the screen shows a flashing “0-9” on the bottom left.
Step7: Press and hold the “i” key to kick you back to the previous screen which should read “2” and SCA.
Step8: Press and hold the “i” key again until it takes you to the main screen.
Step9: You should now be able to press the “+“ key and it will take pedal-assist to “9” in the top right corner.