Sorry to hear this. Hope you get a commensurate replacement bike in short order. Please keep us posted.I’ve got a 2018 Vado 3.0 that developed a wobble in the crank. I dropped it off at the LBS last night and it’s a cracked motor casing. Sucks to have to deal with this, but it least it sounds like everyone has gotten a good resolution to the problem.
Wow, one more. Sorry for you. But yes, so far everyone seems to get a good response from Specialized, Be aware that the 2020 Vado 3.0 has the 1.2E motor, offering reduced max. output and torque from your 2018, so you might want to either try one before accepting it as a replacement, or ask for a 4.0. I accepted a 3.0 as a replacement for my 2.0, and although I feared I would deeply miss the extra power, I have not found it an issue personally. You might.I’ve got a 2018 Vado 3.0 that developed a wobble in the crank. I dropped it off at the LBS last night and it’s a cracked motor casing. Sucks to have to deal with this, but it least it sounds like everyone has gotten a good resolution to the problem.
They just need to do the full update for you. I picked my Como 3.0 up before they did that and had the same problem. Took it back, they updated it, and all was well. And it only takes 10 minutes. I also had them adjust the circumference so that I get a full 19.5 mph out of it. On the Como, that magic number is 2190.Sigh, picked up my new Vado 4.0 today and didn’t try it out at the store, got home to find that the motor kicks out at 16mph! Brought it back, but too late in the day to deal with it. Hopefully tomorrow …
Does it have the EU software? I can’t understand how a bike sold in the US could kick out at 16mph. ( 25 -26kph)Sigh, picked up my new Vado 4.0 today and didn’t try it out at the store, got home to find that the motor kicks out at 16mph! Brought it back, but too late in the day to deal with it. Hopefully tomorrow …
I think there is a key difference with the Specialized design... there is less frame material for support compared to Bosch and Shimano designs.Like most of the mid drive bikes, the motor is often integral to the frame design. I think Specialized had a bit of an issue with the torque settings on the mounting bolts, which made the motor wobble and created a weak point in the frame, which in some cases riding the bike cracked the frame. Seriously could happen to most of the mid drives I have looked at, no matter the brand.
And like most of the brands would do, Specialized came good for it!
My 2020 Vado 5 is definitely smoother than the older one I rode. Over time my old BionX and even my Shimano ebike got better with each system update. It's all about the programmers - they rule the world
Hi Stefan, my dealer it's very kind to me and has no problem to swap those components. I think i prefer swapping. In addition to the mechanicals components, details such as silver on the fork make my new Vado feel cheaper.Good news is you got a replacement. Bad news for me: How will my 2017 Vado behave in the future is uncertain.
I understand your pain @Victor B. I confirm Specialized used top components in 2017 Vado models and new models are downgraded. Yes, please ask the dealer to let you keep the old components. Please report how it all ended.
I will tell you my Vado will be converted to a new display in some future. I will loose the 600 lm headlight (to be replaced with the 205 lumen light), perfect rear light will be replaced with something inferior etc. I can only hope my frame would last as the components in 2017 Vado are far better. For example TRP Zurich brakes vs Tektro.