Loss of pedal assist

Iwill2

New Member
Region
New Zealand
City
Cambridge
I just took my new ,done15 kilometres, ncm moscow m3 for its first in to town ride . It's about 7 Kilometres almost flat and when I was about to turn and head home it seemed pedal assist had disappeared. Throttle still worked. I kept going for a while and tried all levels without any change so I stopped and turned the display of then on again and it was working fine again all the way home. Is this likely to be a restart your computer type thing or a fault?
 
Last edited:

Wtkbri

New Member
Region
United Kingdom
Once powered up the pedal assist lasts 5 mins if you have a fault! Be careful its not a fault it should NOT turn off! My motor is a fault and keeps turning off after 5 mins NCM are aware I have been waiting 8 months for a replacement motor and NCM are not rushing to replace! I suggest you keep an eye on it or you may be in my position 😩
 

tomjasz

Well-Known Member
Sometimes its a simple sensor. Magnet may have moved or sensor is damaged.
Google this phrase
trouble shooting pas sensor
 

Sandy77

New Member
Region
United Kingdom
An
Once powered up the pedal assist lasts 5 mins if you have a fault! Be careful its not a fault it should NOT turn off! My motor is a fault and keeps turning off after 5 mins NCM are aware I have been waiting 8 months for a replacement motor and NCM are not rushing to replace! I suggest you keep an eye on it or you may be in my positio