Missing small parts box when received my order for Crosscurrent S2 today. What happened to quality control.

Billretired

New Member
Missing small parts box when received my order for Crosscurrent S2 today.

Got my bike and opened it up ready to put it together and small box that holds the charger, pedals, etc is missing. Assume those parts come in a small box in the big bike box. Box from Fedex beat up a little but bike looks okay with the foam packing.

I though Juiced opens the bike boxes and it is quality checked. I called juiced and get the usual we are busy with orders phone message and says to send an email and will get back with you in a few days.

I though when the Juiced owner sent out notice on their web site they will improved customer service I was not expecting to only get part of my bike and can’t ride it.

So frustrating with can’t trust a company when they say they inspect the bikes when they get them in from China. If they do inspect the bikes then they need to fire there quality control person.