I thought working with etrailer.com was very good. I’ve ordered two hitches and two racks from them and always got good prices and quick service. They have good use demos on their website. In the case of one hitch, the box was very badly beat up but the hitch itself just had some scratches. Probably due to the carrier vs etrailer.After researching all the ebike racks I've decided I like the following 2 racks (sturdy and cost).
1. Hollywood Sports Rider SE. $449.00
2. Hollywood Racks RV Rider $569.00 ( a little more expensive, but uses clamps to secure vs. hook)
Both will handle heavy ebikes (80 lbs. / ebike)
Dallant: Hey thanks for your feedback on this, liked your idea of using the bars on the low step and stagger bikes. Now just need to figure out which option I like the most and get an order in so I'm in the wait list. Sounds like it will be at least 2 months wait.
What was your experience with ordering thru trailer.com?
Finally, Thanks to everyone's comments and feedback on ebike choices and ebike racks. It helped a lot in making decisions on what to buy. I'll be using this site to discover more information on ebike accessories and owner maintenance tips.
On a different note, I forgot to re-attach and lock one of the Hollywood rack hooks and left it on the ground near my Rav. It was gone when I returned to the trailhead an hour later. I was able to get a replacement and have it keyed to match my existing rack so Hollywood Racks did well IMO also.
Best of luck!