I have had my new Lectric XPremium bike for about a month and I wanted to give a quick review. I love the bike but I had some issues right out of the box. First, was my back tire would not hold air and my mid drive motor seemed to be crunching gears when I was not peddling. I emailed Lectric and they were very good at getting back to me. They sent me a replacement tire and upon closer inspection my gears needed adjusting. Took my bike to my local sho`p
New Lectric XPremium
- Thread starter JoJoEd
- Start date
My cat hit my keyboard.... anyway. My bike shop took good care of me. I put a phone holder on the handle bars and this caused some issues with the "on/off" switch working, so I took it off and things seem to be working better. I was in a bad motorcycle accident and I cannot straighten one of my arms all the way, so the handle bars were a bit too far for me. Looked on line and found a "youtube" segment which showed how to turn the handle bars around and get them 5" closer to your body. I did this and it really helped. I am satisfied with the bike. I would give it a B- rating but the customer service from Lectric was an A.
An update on the XPremium. The PAS function has been giving me trouble for the last week. It will not engage initially on the ride and sometimes takes a 1/2 mile to engage. The throttle acceleration without peddling works fine. I tried to jiggle the wires coming out of the display and it does not seem to help. I saw on the forum where another person contacted Lectric and they replaced the display and it cleared things up. I contacted Lectric Customer Service this morning and described my issue. Elizabeth was very helpful and Lectric is sending me out an new display. I will update when I get it. I did a little custom painted on my XPremium....
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I received the new display from Lectric very quickly and I installed it on my bike. Things are currently working as they should. I think Lectic needs to take a step back a bit and work on their quality so the bike is rock solid from the day it is unpacked. If I get another e-bike I will research all brands and probably switch to another brand. I looked at Juiced and they look good. Anyone have one of these bikes and how is the quality?
