My RadCity arrived this afternoon, yeah! I took it to a LBS to get it set up and adjusted. They were not happy I didn't buy an ebike from them and they are making me pay. The owner noted they had had problems with "that brand" and I would have to pay for any needed repairs. I said damages should be covered by the warranty. He said I would have to pay not Rad Power Bikes, hopefully he will get over it. They did charge me nearly $40 to install Mr. Toughy liners, which seems a little high.