Just received a new spark city from sparkbikes.ca. For those of us in Canada shipping is free to any province. They are out of Vancouver. Shipping was super prompt and arrived in perfect condition. Had to attach the front wheel, front fender, handlebars and seat. About 1/2 hour tops. Took a couple of quick rides after battery charging and loving it. It is my first e-bike so I am not really comparing it to anything but it flies up steep hills and does everything I expect effortlessly.