ImMid June is an estimate. All bikes that we promised mid June are very likely to ship in June. Unfortunately, no one can give accurate estimates on delivery times. Google was off 8 weeks with their estimate when I ordered their phone. We are no way close to being as big as Google. Please be patient, it's only a few days delayed. To make up for the delay, we've upgraded all customers to air shipping - which means you get your bike in 3-4 days once we ship instead of the typical 10-15 days.
I'm going to push back on that. Not trying to cause any problems. Just a example! You go to a fast food restaurant order your burger. Now it's being made. There's different ingredients to make that burger. Now yeah! Making a burger isn't the same as making a ebike. But the concept of the work involved. Means the person putting the bike together should get compensated. When you place a order knowing that there's a potential hold. You should be prepared and patient enough to the hard work that's being put into filling these orders. I don't understand why people are acting like they don't understand that this pandemic has slowed things down. You have a BOSS of a company that's reaching out to answer questions and find solutions to problems. You RARELY find that in companies.I am afraid that this is the only correct answer.
Biktrix should not rely on the fine print when discussing customer service... never a winning strategy.
A wise man once said, “If you are not taking care of your customer, your competitor will.”