No customer service response from biktrix about delays and shipping method

[Spatzi]

That‘s what he now claims. I have no proof of that. My receipt is missing $106. That’s not a full refund.

 

[byunbee]

That‘s what he now claims. I have no proof of that. My receipt is missing $106. That’s not a full refund.

I think it takes a few business days for the credit to post, so give him until rest of this week and report back if he hasn't

 

[jaizon]

That‘s what he now claims. I have no proof of that. My receipt is missing $106. That’s not a full refund.

Jeez, man. Chill for a second. He said it and I believe him. Like Byunbee said, give it a few days and then report back. In the meantime, dream about your new bike.

 

[roshan]

That‘s what he now claims. I have no proof of that. My receipt is missing $106. That’s not a full refund.

Here is your refund proof:

 

[jaizon]

And, so, this chapter ends. Someone please lock this thread.

 

[TMH]

You think I’ll ever come back here after this experience?

That's nice. @roshan has a high level of credibility on this forum he has earned over a long period of time. I would happily purchase from Biktrix tomorrow.

 

[TomD]

Good example of why it's best to take customer complaints off line and deal with cases such as this on an exception basis. This will ultimately reflect poorly on Biktrix. Roshan, you kept it together for most of the thread but I don't think you are doing yourself any favors by trying to get the last word in, and same for the internet keyboard warriors defending you. I would apologize for losing your cool and move on.

 

[FlatSix911]

Admins, please close this thread... thanks.

 

[troehrkasse]

Hey everyone,

There was a great deal of fighting, accusations, and disrespectful behavior in this thread. This is why we temporarily removed it from public view. Court has personally spoken on the phone with Spatzi and Roshan, to facilitate working out this problem outside of the forum.

I have cleaned up this thread and removed posts that were in violation of the EBR Etiquette Rules. I would encourage everyone involved to please give those a read-through and do your best to heed those guidelines when interacting on our forums. We love having all of you here, but it's vitally important that each of us does our part to keep the discourse respectful and productive!

If you have any questions or concerns you can reach out to me by messaging me, or by emailing me at tyson@electricbikereview.com. If there are situations like this in the future where moderator attention is needed you are welcome to summon me by tagging me

Cheers!