The OHM Cruise with a Spark Mini in the background.
Off the top - I love this bike.
As someone with the inseam of a small bike, but torso of a medium bike, the step thru design fits me well. All my shortlisted options were either mixte or true step-thru frames.
The frame is well-bulit, clean welds, and I didn't notice any flex, despite the step-thru nature. All the components all seemed solid as well. The only component "surprise" is that the bike came with TRP Zurich 4-piston brakes, although it was advertised as having Shimano Deore hydraulic brakes. I'm fine with the TRP, as they're great brakes. They're hydraulic as well, so I'm sure I'll be annoyed come "bleed time" but hopefully that won't be for a while.
I was actually impressed by the Wellgo pedals with adjustable pins. It's like they were meant to work with my Vessi casual shoes (rubber herringbone sole). All but glued on, and no slipping. I just wouldn't recommend Vessi shoes for offroading where there's a lot of burrs, which I learned yesterday.
Solid lights front and rear, as well.
Side note - Court's video review of this bike does it justice. There are a lot of little details that show OHM put some thought into the design.
Ride position - After the first ride, I thought the ride position might be too aggressive, but after the second, not so much. I MIGHT change out the stem for 30 degree rise Redshift Suspension stem, but I'm going to see how I feel about it after another couple of hundred klicks first. It's one of the things I figured might be a post-purchase add-on buying a bike online as opposed to at a LBS.
Shimano E6100 - The E6100 motor is whisper quiet. Not QUITE as quiet as the Specialized bikes I test rode, but close. Unless there's no other sound around, pretty much silent except for when grinding uphill in the granny gears, and even then not bad.
My first 35km ride, I rode it without adjusting anything via the app, and it was just fine. A couple of the bigger hills I ride were a workout, but I barely had to leave the seat. In comparison, on my Specialized Sirrus Sport pedal bike, I would have been walking by half way up.
After that first ride, I connected the E-Tube app, and enabled Sportive mode, which delivers 60nm of torque vs. 50nm in comfort mode.
To connect the bike to the E-Tube app confounded me, for a moment. I ended up turning off Bluetooth on my phone, going to the settings menu on the SC-E6100 display. After doing this, a Bluetooth icon appears to the left of the battery bar, and when I enabled Bluetooth on my phone, it connected, and I got the prompt to change the passcode.
Tackling the same hills felt easier, with enough of a difference that it wasn't just a placebo effect. That doesn't mean the biggest hill was "easy". It was still a workout, but I didn't leave my seat (was on the edge).
For reference, I'm a 51 year old guy 200+ lbs, fairly decent leg strength, but a tricky right knee from a mountain biking accident in my 20s. The worst hill is about 250m long (270ish yards), with an approximate 18-20 degree slope for the main stretch.
The knee held up just fine, no after-ride pain, and that hill was exactly the halfway point of the ride. On my pedal bike 2 years ago, the knee would act up for a couple of days after shorter, less hilly rides.
On flats and downhill - there were times, for a km or more, that I just rode under my own power, and while you can feel the weight of the bike, there's no discernable resistance. Once you get up to cruising speed it's basically a bike. Something I never felt with the hub drive and cadence sensor combo.
In places along the Toronto green belt areas, there some pretty flat, but twisty, single track trails, and I discovered a new one just yesterday. Not going fast, but the bike handled it surprisingly well. Much better than my 500W rear hub fat tire bike. Beside the more suitable tires/frame, the responsiveness of the motor for navigational control was fantastic.
Range - I haven't ridden nearly enough to get a solid number on range, but after two 35+km rides, and a number of shorter errand runs adding up to 104 km, I think I'd be able to get about 160 km if I stayed in Eco mode. I found I was toggling a lot to get the feel for the different modes.
The battery was at five bars when I received it, and it was still at two bars after the 104km I rode (though probably about to slip to 1 bar any second) with the display saying I would get another 58km in Eco mode, so it seems reasonable. Time will tell, but it totally teabags a hub motor in efficiency.
Extras - beyond the bike and charger, the bike came with all kinds of bits and bobs, including extra small part, a small bottle of touch up paint, and manuals galore. Well, to be fair, the Shimano manuals were all Shimano-supplied onesheets to reduce paper waste, with links and QR codes to online manuals.
OHM also included a very comprehensive 51 page bike manual for the mechanical parts.
The only TWO THINGS I dislike, and the first isn't OHMs fault really...
One - The rear rack is Racktime compatible, but there's not a LOT of Racktime compatible trunk bags out there here in North America, let alone in local shops. Even the adapter is pricey for what it is. I may order a Topeak adapter, because Velcro straps annoy me.
Two - Not a fan of those sideway motion ratcheting ringer bells. Fine for on mixed use trails, but when I'm riding on city streets, I don't think it has enough "oomph". Replaced it with the Knog Oi, which also fits better beside the assist buttons.
So yeah, minor annoyances at most.
Long Story Short: I love this bike. It's exactly what I was looking for.
Ordering and delivery - The whole process from OHM was smooth, and customer service was very responsive. Like any big purchase, I prefer to call to make sure that the stock showing online is actually in stock. Shipping took the 6 days they said it would.
Velofix was a delivery option, so I had it shipped to them, which added a few days, as they had to unpack and build, then drop it off. Great service there as well. Paying an extra $99 for Velofix was worth it.