I own and love a Pedego Stretch, about three years old. For the second or third time, I had a flat on the back wheel which required that I remove it. Each time the removal and re-installation has been extremely difficult because the dropouts for the wheel are, in my judgement, too narrow. I have to use a lever like a screwdriver to slightly open the frame and then use a block of wood to, as gently as possible, hammer the axle into the dropout. The first time, I called technical support and asked. They were prompt, but said more or less, "that's the way it is, live with it." I am a very experienced cyclist and have removed innumerable rear wheels from conventional bikes - derailleurs, three speeds, etc. Generally I know how to do it. I also have a Pedego City Commuter. There is no problem removing and re-installing its rear wheel. Has anyone had the same experience with their Stretch? Is there any "trick" am missing?