Any experience with this company?
I will keep the group informed on my experience.I hope it works out for you man! Thanks for the tip on the discount code... The Leed kits are basic but they work pretty well, I enjoyed testing the 30k and the PBJ and their mid-frame packs are great.
Harry, I agree with you that the Copenhagen Wheel looks awesome and I'm definitely working to get a review up. My plan is to drive to the East Coast to see this and other bikes in April. If you're around, maybe we can meetup! Also, if you have any suggestions for where I should go and who I should visit, please add them to my list.
Well, after 8 days I wrote Leed and they wrote back with the following:Availability: IN STOCK & SHIPS FEDEX WITHIN 48 HOURS
It's difficult for me to be patient especially when the expectation was for 48 hour order processing. I'm hoping they can ship it this week!Dear LEED Bicycle Solutions Customer,
This is email is regarding your order number 670, placed with us on March 29. We are writing to inform you that your item will be arriving later than originally estimated at the time of your order. We have experienced an unusually large demand for the product that we had not anticipated. We are doing our utmost to ensure as little as a delay as possible to you and have been advised by our supplier that materials will arrive within the next week. Once the materials arrive your order will be shipped out right away and a tracking number will emailed to you.
Should you have any questions regarding your order, please do not hesitate to call our customer service helpline for further assistance.
Leed Bicycle Solutions
Customer Service Rep
I read your last direct message and it sounds like the company is responding to you and helping you get a replacement? Hopefully that works as intended, this can't be fun for them either but it's a bummer you've had to wait so long to get out on your ebikeCourt, Thanks for taking a look at the Video. I appreciate your interest and help. I don't need to express the level of frustration something like this causes. I wish I had more of an understanding of electronics. The problem seems to be perplexing the Leed folks too. After contacting Leed, their initial response was bewilderment. I have forwarded a copy of the video to Mike and am awaiting further feed back. Of course the idea of shipping the whole thing back and starting over in a different direction may be my best option...